topic Re: Error on swinstall in Operating System - HP-UX

Error on swinstall

Liadi — Wed, 30 Jul 2003 10:51:30 GMT

I got hpux 11.00 800/9000.
I'm trying to install a driver called A5506B for quad nic card using swinstall from my scsi cd-rom.
when I mark it to install on swinstall I got a message about problem to find it's depends:
OS-Core.CORE-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Networking.LAN-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Networking.NET-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Streams.STREAMS-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Networking.LAN-RUN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Networking.NETTL-RUN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
OS-Core.CORE-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Networking.LAN-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Networking.NET-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP
Streams.STREAMS-KRN,r>=B.11.00.%,a=HP-UX_B.11.00_32/64,fa=HP-UX_B.11.00_32/64,v=HP

When I try to install it although the previous error message I get this error message (from swagent.log):
* Beginning Analysis Phase.
* Source: qaora1hp:/mnt/cdrom
* Target: qaora1hp:/
* Target logfile: qaora1hp:/var/adm/sw/swagent.log
* Reading source for product information.
ERROR: File "/mnt/cdrom/catalog/dfiles/_BKF": No such file or
directory (2). Cannot copy it to file
"/var/tmp/CAAa02615/catalog/dfiles/_BKF".
ERROR: File "/mnt/cdrom/catalog/dfiles/_BOM": No such file or
directory (2). Cannot copy it to file
"/var/tmp/CAAa02615/catalog/dfiles/_BOM".
ERROR: File "/mnt/cdrom/catalog/dfiles/_BKF": No such file or
directory (2). Cannot copy it to file
"/var/tmp/CAAa02615/catalog/dfiles/_BKF".
ERROR: File "/mnt/cdrom/catalog/dfiles/_BOM": No such file or
directory (2). Cannot copy it to file
"/var/tmp/CAAa02615/catalog/dfiles/_BOM".
ERROR: Cannot open source. Check above for errors, as well as the
daemon logfile on the source host (default location:
/var/adm/sw/swagentd.log).
ERROR: Cannot continue

Any suggestions? I'm quite desperate

Re: Error on swinstall

Steven E. Protter — Wed, 30 Jul 2003 10:53:14 GMT

Looks like you lost your nfs connection during the install.

Verify and try again.

SEP

Re: Error on swinstall

Pete Randall — Wed, 30 Jul 2003 10:56:09 GMT

As always with swinstall errors, the first thing to try is stopping and restarting the swagent daemon:

/sbin/init.d/swagentd stop
/sbin/init.d/swagentd start

Pete

Re: Error on swinstall

Zeev Schultz — Wed, 30 Jul 2003 11:11:26 GMT

Some tips:
- try to mount with -o cdcase option
- check that all required patches are installed
- what platform is this?Although this card is supported on almost all pci-based servers running 11.00.
- validate your /var isn't full,you have enough permissions etc (usual sysadmin stuff)
- check no hostname resolving problems (do nslookup ,if this computer is no connected to network check that hostname is defined in /etc/hosts along with localhost
)
- restart swagentd as suggested.

regards,

Re: Error on swinstall

Liadi — Wed, 30 Jul 2003 11:22:30 GMT

Steven I don't know how you did it but it worked. I umount all my nfs connections and then bumped into the real problem - customer ID + codeword which I need to insert (and which I need to find ...)

thanks very much