topic Re: EMS cache_errors mail message in Operating System - HP-UX

EMS cache_errors mail message

Rudy Williams — Wed, 03 Sep 2003 14:43:27 GMT

An HP-UX 11.11 box is sending out mail messages with the following text every 2 days.

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Tue Sep 2 20:32:14 2003

bigtree1 sent Event Monitor Restart information:

Title: lpmc_em
Command: /usr/sbin/stm/uut/bin/tools/monitor/lpmc_em
Vendor: Hewlett-Packard Company
Version: B.01.00
Monitor PID: 18463

Resources currently monitored:
/system/events/cpu/lpmc/cache_errors

>---------- End Event Monitoring Service Event Notification ----------<

This is like no other EMS mail message I have received before. What is it supposed to mean?

Re: EMS cache_errors mail message

Steven E. Protter — Wed, 03 Sep 2003 14:47:24 GMT

If it doesn't say ERROR or SERIOUS, its usually just informational.

I would look at the file:

/system/events/cpu/lpmc/cache_errors

and see if there is anything in there.

Then make sure all cpu's are functioning with top or glance or gsp and then I would move on.

SEP

Re: EMS cache_errors mail message

Sridhar Bhaskarla — Wed, 03 Sep 2003 14:52:34 GMT

Hi,

Looks like you have installed EMS but haven't configured it completely. Use the command "/etc/opt/resmon/lbin/monconfig" command. It's menu driven, so it's easy to verify the configuration of this particular event.

I suggest you enable other events too. It can be very useful and can assist you with proactive maintenance.

-Sri

Re: EMS cache_errors mail message

Rudy Williams — Wed, 03 Sep 2003 14:59:46 GMT

If this is an informational message, what information is it telling me, besides the fact that EMS is monitoring the cache. (I really don't care to see a message every couple of days from EMS telling me what it is monitoring.)

There is no /system/events directory/cpu/lpmc directory. I thought that this was an EMS convention for specifying resources:

Resources currently monitored:
/system/events/cpu/lpmc/cache_errors

Re: EMS cache_errors mail message

Helen French — Wed, 03 Sep 2003 15:11:54 GMT

Do you have the new STM patches installed? Install this PHSS_28616 (s700_800 11.11 Support Tool Manager Jun 2002 Patch) and restart the daemons. That may solve your issue. I would also check the stm log files for any type of LPMC errors.

Re: EMS cache_errors mail message

Steven E. Protter — Wed, 03 Sep 2003 15:22:49 GMT

If its information, its saying, Hi, I'm here, big brother is watching.

I think that Sridhar has the suggestion you should follow. I never configured EMS, but maybe you need to. My EMS has correctly noted fan and disk issues prior to failure on my 11.11 machines.

SEP

Re: EMS cache_errors mail message

Jayan_2 — Wed, 03 Sep 2003 15:53:16 GMT

it is a low priority machine check.You may ignore it ,it is not serious.
Apply latest qpk and service patches possible.

regards
Jayan

Re: EMS cache_errors mail message

Andrew Merritt_2 — Fri, 05 Sep 2003 04:30:30 GMT

This message indicates that the lpmc_em monitor has been restarted automatically, because the running version has exited. If it is happening every two days, that means there is a problem causing the monitor to die.

You don't say which version of OnlineDiags you have installed. There was a bug in very old versions which caused lpmc_em to die periodically due to a file descriptor leak. This was fixed in the A.30.00 (HWE0203) release; if you have a version older than that, you should be looking to upgrade anyway.

If that's not the answer, let us know what version of OnlineDiags you are running.

Andrew

Re: EMS cache_errors mail message

Andrew Merritt_2 — Fri, 05 Sep 2003 04:31:45 GMT

Re: EMS cache_errors mail message

Andrew Merritt_2 — Fri, 05 Sep 2003 04:32:38 GMT

Re: EMS cache_errors mail message

Andrew Merritt_2 — Fri, 05 Sep 2003 04:32:43 GMT

Re: EMS cache_errors mail message

Andrew Merritt_2 — Fri, 05 Sep 2003 04:33:33 GMT

Re: EMS cache_errors mail message

Andrew Merritt_2 — Fri, 05 Sep 2003 06:14:40 GMT

Apologies for the multiple responses (it wasn't an attempt to get extra points!), but ITRC seems to have had problems recently. It didn't seem to be accepting the submissions at all, so I repeated it.

Is there a way to remove the superfluous entries?

Andrew

Re: EMS cache_errors mail message

Rudy Williams — Fri, 05 Sep 2003 16:38:39 GMT

Here is a list of some of the software installed:

GOLDAPPS11i B.11.11.0306.4 Gold Applications Patches for HP-UX 11i, June 2003

GOLDBASE11i B.11.11.0306.4 Gold Base Patches for HP-UX 11i, June 2003

I just installed this today, we'll see what hapepns.

OnlineDiag B.11.11.12.09 HPUX 11.11 Support Tools Bundle, Sep 2003