topic Re: Cannot run SAM in Operating System - HP-UX

Cannot run SAM

Terry Washington_1 — Fri, 10 Oct 2003 11:01:59 GMT

I recently installed the below patches on my C360 running 11.00. When I attempt to run SAM I get a message that an internal error has occured and am directed to check the log in /var/sam/log/samlog. Here are the last few lines of the log.Does anyone know how I can correct this?

PHCO_21187
PHCO_23651
PHCO_23791
PHKL_18543
PHKL_20016
PHKL_23409
PHKL_27980
PHKL_28150
PHKL_28766
PHKL_29080
PHKL_29434

Fri Oct 10 11:52:29 2003 Entering SAM area "System Administration Manager (hp
uxdev)".
@!@8@1065801149@0
Entering Task Manager with task FAL_IS_MUL_SAMS.
@!@16@1065801149@0
Syntax Error: /usr/sam/lib/fal/fal.tm at line 1:^A^ALocation: tm_parse:2495^A
Error Code: 7159
@!@129@1065801156@0
Fri Oct 10 11:52:36 2003 Exiting SAM area "System Administration Manager (hpu
xdev)".
@!@4@1065801255@0
ioparser.sh: Executing the following command:\Cinsf > /dev/null 2>&1\Cto bind
devices to Card Instance numbers.
@!@4@1065801255@0
ioparser.sh: Determine if ioscan is to be run. If ioscan is not run at this
time use previous ioscan output cached in $IOSCAN_OUT.
@!@4@1065801255@0
ioparser.sh: Executing the following command:\Cioscan $* > $IOSCAN_OUT\C
@!@129@1065801257@0
Fri Oct 10 11:54:17 2003 Entering SAM area "System Administration Manager (hp
uxdev)".
@!@8@1065801257@0
Entering Task Manager with task FAL_IS_MUL_SAMS.
@!@16@1065801257@0
Syntax Error: /usr/sam/lib/fal/fal.tm at line 1:^A^ALocation: tm_parse:2495^A
Error Code: 7159
@!@129@1065801262@0
Fri Oct 10 11:54:22 2003 Exiting SAM area "System Administration Manager (hpu
xdev)".
#

Re: Cannot run SAM

Dietmar Konermann — Fri, 10 Oct 2003 11:18:03 GMT

Looks like the file /usr/sam/lib/fal/fal.tm is corrupted somehow. It's part of PHCO_21187 which you've installed. The cksum of file in this patch is:

$ cksum /usr/sam/lib/fal/fal.tm
2472757966 147456 /usr/sam/lib/fal/fal.sl

Hey this patch is more than 3 years old! Despite the cksum result, go ahead and install the latest SAM patch PHCO_27375. Should solve your problem IMHO.

Best regards...
Dietmar.

Re: Cannot run SAM

Steven E. Protter — Fri, 10 Oct 2003 11:37:52 GMT

swverify \*

Fix or replace the patches that are not in a correct state.

Follow the prior posts advice to get and use a current patch.

SEP

Re: Cannot run SAM

Sanjay_6 — Fri, 10 Oct 2003 12:13:12 GMT

Hi Terry,

Try this link,

http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000066918080

The doc id is KBRC00004627

Hope this helps.

Regds

Re: Cannot run SAM

Terry Washington_1 — Fri, 10 Oct 2003 12:15:24 GMT

Thanks Dietmar. I installed #27375 and SAM now works!