topic Re: JetAdmin in Operating System - HP-UX

JetAdmin

castro_2 — Fri, 17 Oct 2003 10:14:28 GMT

I have installed Jetadmin.
HPNPL E.10.05 Hewlett-Packard JetDirect Printer Install
er for Unix.
I have defined printers of network, but when I print the jobs never out.
Thanks

Re: JetAdmin

Bill Hassell — Fri, 17 Oct 2003 10:39:47 GMT

JetDirect Printer Installer is *only* used with HP printers that have HP JetDirect LAN cards or use HP JetDirect external LAN adapters. This software will not work with non-HP LAN cards. To test the remote printer, use the hpnpadmin command:

/opt/hpnpl/bin/hpnpadmin -A -w -i IP-adress-of-printer

This will report on whether it is an HP interface. If this works OK, check to see that the spooler is running:

lpstat -r

And finally, check to see that the printer is accepting jobs and enabled:

lpstat -a
lpstat -p

Re: JetAdmin

castro_2 — Fri, 17 Oct 2003 11:01:06 GMT

/opt/hpnpl/bin/hpnpadmin -A -w -i tesis
tesis is a network printer

5 Interface Type: JetDirect, ethernet

Printer Description:
--------------------
MANUFACTURER :Hewlett-Packard;
COMMAND SET :PJL,MLC,PCL,PCLXL,POSTSCRIPT;
MODEL :HP LaserJet 8000 Series;
CLASS :PRINTER;
DESCRIPTION :Hewlett-Packard LaserJet 8000 Series
Printer ID : 266

Re: JetAdmin

Bill Hassell — Fri, 17 Oct 2003 15:09:23 GMT

Everything looks OK. To make installing the printers really easy, you can use removequeue and addqueue as in:

/opt/hpnpl/bin/removequeue -q tesis

then

/opt/hpnpl/bin/addqueue -h tesis -q tesis

Make sure the lp spooler is running with:

lpstat -r

and that the printer is enabled:

lpstat -a tesis
lpstat -p tesis

and all should be OK.

Re: JetAdmin

castro_2 — Fri, 17 Oct 2003 15:27:18 GMT

I did this but I still have the problem.
Thanks

Re: JetAdmin

E. Wong — Fri, 17 Oct 2003 15:54:32 GMT

Got a similar problem this morning and was referred to check /dev/null file. I had to recreate the file and am now able to print.

Can you output "ls -l /dev/null" and post it.

E.

Re: JetAdmin

Bill Hassell — Fri, 17 Oct 2003 18:37:31 GMT

Let's bypass the lp spooler completely. DO this:

/opt/hpnpl/bin/hpnpf -x 12.34.56.78 -n /etc/profile

(change 12.34.56.78 to match the IP address for your printer) The hpnpf command is the actual program used to send data to the printer. The -n formats /etc/profile with CR/LF correctly. If this works OK, the problem is in the lp spooler, perhaps an ownership or permission error. Look at the lp log file in /var/adm/lp/log

Re: JetAdmin

Michael Steele_2 — Fri, 17 Oct 2003 21:01:48 GMT

What do you see with 'lpstat -t'? You should see:

# lpstat -t":
schedular is running
printer1 accepting requests since June 27
printer1 is idle, enabled since June 27,
fence priority: 0

You should be able to telnet to the printer and get the printer's configuration menu.

Can you even ping the ip address of the printer?

If there is a diagnostic option in the print manager then choose to review the print job.