topic Patch ERROR: Could not access remote file in Operating System - HP-UX

Patch ERROR: Could not access remote file

ltlxl7572 — Mon, 17 Nov 2003 08:02:24 GMT

Hi,
SOS. When I patch a file rte_12211os11.depot for java by swinstall in HP RP5479 (L3000 serial) server, after analysis ok, if I install ,there are ERR like this :

cg4:/var/adm/sw#tail -40 swagent.log
* Filesets: 3
* Files: 162
* Kbytes: 48037
* Installing fileset
"Java2RTE_base.JAVA2-JRE-BASE,r=1.2.2.11.00" (1 of 3).
ERROR: Could not access remote file
"/opt/java1.2/jre/bin/.java_wrapper" in software item
"Java2RTE_base.JAVA2-JRE-BASE,r=1.2.2.11.00,a=HP-UX_B.11.00_32/64,v=HP,
fr=1.2.2.11.00,fa=HP-UX_B.11.00_32/64:/opt/java1.2"
due to an internal error on the remote system.
ERROR: Failed installing fileset
"Java2RTE_base.JAVA2-JRE-BASE,r=1.2.2.11.00". Check the above
output for details.
* Retry number 1 of 1 for loading files for fileset
"Java2RTE_base.JAVA2-JRE-BASE,r=1.2.2.11.00".
* Installing fileset
"Java2RTE_base.JAVA2-JRE-BASE,r=1.2.2.11.00" (1 of 3).

Who can give me a hand ??
Tks advanced.

litian

Re: Patch ERROR: Could not access remote file

Robert-Jan Goossens — Mon, 17 Nov 2003 08:12:01 GMT

Hi Litian,

Could you give me the output from
# grep hostname /etc/hosts

Robert-Jan

Re: Patch ERROR: Could not access remote file

Kent Ostby — Mon, 17 Nov 2003 08:19:57 GMT

This can have several possible causes.

Here are a few things to check:

1) On your target machine, what is the state of this fileset ? Is it already installed, if so, then you may need to swremove it and then redo the swinstall.

2) Another common cause of this problem is host name resolution. Make sure the remote host knows about the target host and vice-versa.

Best regards,

Kent M. Ostby

Re: Patch ERROR: Could not access remote file

ltlxl7572 — Mon, 17 Nov 2003 08:20:43 GMT

/etc/hosts:
.....
127.0.0.1 cg4
100.100.100.5 cg4 #ToBillingCenter
10.245.107.10 cg4 #Ga Vlan
10.245.107.28 cg4 #O&M LAN
127.0.0.1 localhost loopback
...
if I mark #127.0.0.1 ,:
#127.0.0.1 cg4
100.100.100.5 cg4 #ToBillingCenter
10.245.107.10 cg4 #Ga Vlan
10.245.107.28 cg4 #O&M LAN
127.0.0.1 localhost loopback

the other err:
cg4:/tmp/rte_12211os11.depot": You do not have the required permissions to perform this operation. Check permissions using the "swacl" command or see your system administrator for assistance. Or, to manage applications designed and packaged for nonprivileged mode, see the "run_as_superuser" option in the "sd" man page.

Re: Patch ERROR: Could not access remote file

Robert-Jan Goossens — Mon, 17 Nov 2003 08:29:25 GMT

Restart the swagent deamon.

RJ

Re: Patch ERROR: Could not access remote file

ltlxl7572 — Mon, 17 Nov 2003 08:35:15 GMT

Hi,Robert-Jan :
But I had restart it (shutdown -ry 0),
and it's no help.

br,litian

Re: Patch ERROR: Could not access remote file

Robert-Jan Goossens — Mon, 17 Nov 2003 08:53:41 GMT

Litian,

Installation Errors:
"You do not have the required permissions to perform this SD operation"

check the ACL permissions: swacl -l root
look for the section: group:swadm:crwit --> the group swadm may not exist on your system; create it and add your root user as a member
install the package again

# swacl -l root

Re: Patch ERROR: Could not access remote file

ltlxl7572 — Mon, 17 Nov 2003 09:03:29 GMT

Hi,Robert-Jan :

Tks.
I will try it tommorrow morning.
:-)

br,litian