topic Re: Quality pack in Operating System - HP-UX

Quality pack

John Ramsay_2 — Fri, 05 Dec 2003 11:30:28 GMT

I'm trying to install quality pack QPK1100_11.00.depot on an HP-712/100 with HP-UX 11.00.
It will only mark partial at the mark for install step excluding PHKL_21276,a=HP-UX_B.11.00_64,v=HP and a few others with the _64 (i guess they are for 64 bit).
After analysis it shows ready with errors
products 367 of 429.
It installed to 46% then suspended. I had nothing else to do but reboot
bus errors all over the place at boot up. I have to reload don't I?

Re: Quality pack

Steven E. Protter — Fri, 05 Dec 2003 11:34:29 GMT

A command like this will display the log of the install.

swjob -a log hostname-#### hostname:/

#### replaced with the job nubmer of the install.

The installation is incomplete, and needs to be redone if you want the quality pack installed. I'd check the error first.

SEP

Re: Quality pack

John Ramsay_2 — Fri, 05 Dec 2003 11:39:03 GMT

It won't even come up to the login prompt.

Re: Quality pack

Steven E. Protter — Fri, 05 Dec 2003 11:43:57 GMT

Oh.

Much more serious.

Do you have a make_tape_recovery backup handy?

You need to boot off that tape and restore the system to where it was before the patch.

Since the system became a paperweight as a result of the patch installation, it seems reasonable to reverse that step.

boot the box with the tape in the drive

Interupt at the 10 second prompt

sea

bo P#

N Don't Interact

P# should be the P number of the sequential(tape) drive.

SEP

Re: Quality pack

John Ramsay_2 — Fri, 05 Dec 2003 11:47:38 GMT

I never made a backup because I'm sooooo new. This is my first attempt at this and I bought HP-UX 11.00 install CD's on ebay because I knew at some point this would happen. Now I have to wait for the OS and now I get to learn how to install Unix....Lifes a garden...dig it!
John

Re: Quality pack

Steven E. Protter — Fri, 05 Dec 2003 11:52:58 GMT

Okay: two things.

Your license might not be valid, but thats not my problem.

At this point, I would do the following.

Boot the system off the core OS CD.

You might be able to boot into a recovery shell and fix the problem.

If however, you just installed the OS anyway, you should re-install the OS.

Make sure you include Ignite and start doing make_tape_recovery backups to presere your work.

You have checked that the hardware is compatible right?

SEP

Re: Quality pack

Don Morris_1 — Fri, 05 Dec 2003 13:07:40 GMT

Did you back up the kernel before patching by chance? If not... and this is the first reboot after the patch process rebuilt the kernel, I would think you should have vmunix.prev available that should be your prior version. Choose to interact with ISL (if I recall the TLA correctly) and try an 'hpux ls' to see if you have it, and 'hpux vmunix.prev' if you do.

As far as backing out of the depot - I'm not the expert on such matters and will defer... but that at least should hopefully get you rebooted.