topic Re: Question about Patching in Operating System - HP-UX

Question about Patching

Marty Metras — Mon, 08 Dec 2003 17:03:25 GMT

I got this message while trying to do the patches HP's custom patch manager said.
Along with the log attached.
It installed a mess of stuff but not all.
I aborted and it still installed the rest.
I have seen no adverse effects yet.
What does this mean?
Marty

==========================================
ERROR: The command "/usr/sbin/mk_kernel", which is used to rebuild
the kernel, has failed. Because kernel-related filesets were
installed, this command must be executed by "swinstall",
without failures, before the load can continue. Check the
above output for details about the failure.
NOTE: The Install Phase has suspended. Check the above output for
reasons.
=============================================

Re: Question about Patching

Karthik S S — Mon, 08 Dec 2003 17:14:18 GMT

Hi,

The attached file only contains the result of the Analysis phase and there were no problems with that. If you have started the installation you can see the actual error messages in /var/adm/sw/swinstall.log.

I think some of the PHKL/PHNE patches would have failed to install properly due to kernel compilation errors.

Post swinstall.log

-Karthik S S

Re: Question about Patching

Victor_5 — Mon, 08 Dec 2003 17:26:10 GMT

The attached log no problem at all, post the /var/adm/sw/swinstall.log and grep all the "ERROR".

Any reason for stopping the installation? You may need to reinstall.

Re: Question about Patching

Marty Metras — Mon, 08 Dec 2003 17:45:51 GMT

Attached is swinstall.log
Marty

Re: Question about Patching

Karthik S S — Mon, 08 Dec 2003 17:50:45 GMT

What it appears to be from the log file is that after the Analysis Process was over the swinstall got terminated/crashed for some reasons and I can not see any reference to the actual installation. Better idea would be to reinstall all the patches.

-Karthik S S

Re: Question about Patching

Victor_5 — Mon, 08 Dec 2003 18:00:47 GMT

The swinstall.log looks fine to me too, can you tell me how did you do the installation, also, it will be helpful if you can post /var/adm/sw/swagent.log as well.

Re: Question about Patching

Victor_5 — Mon, 08 Dec 2003 18:02:42 GMT

Sorry forgot to mention, I don't need the whole log, only those logs with "ERROR" on Dec. 6.

Re: Question about Patching

Marty Metras — Mon, 08 Dec 2003 21:13:16 GMT

Here is the swagant.log for 12/06/03.

Marty

Re: Question about Patching

Victor_5 — Tue, 09 Dec 2003 11:36:29 GMT

ld: Unsatisfied symbol "prf_klog_getcount" in file /usr/conf/lib/libhp-ux.a[klog.o]
ld: Unsatisfied symbol "prf_klog_getstring" in file /usr/conf/lib/libhp-ux.a[klog.o]
ld: Unsatisfied symbol "pwrite" in file /usr/conf/lib/libhp-ux.a[scall_stubs.o]
ld: Unsatisfied symbol "lock_claim" in file /usr/conf/lib/liblvm.a[lv_hp.o]
ld: Unsatisfied symbol "set_timedout" in file /usr/conf/lib/libhp-ux.a[safety_time.o]
ld: Unsatisfied symbol "pread" in file /usr/conf/lib/libhp-ux.a[scall_stubs.o]
ld: Unsatisfied symbol "lock_disown" in file /usr/conf/lib/liblvm.a[lv_hp.o]

For all your ld complains, you can follow these steps to go through one by one trying to find out which one related with which patch, then reinstall those patches.
1. cd /usr/conf/lib
2. nm *|grep -e Symbol -e prf_klog_getcount| pg
3. what /usr/conf/lib/libhp-ux.a | grep klog.0

Or, another simply way, run swinstall to do the reinstallation from beginning,
options --> change options --> check
[] reinstall filesets even if same revision exists
[] reinstall files even if same one already there

Hope it helps. Good luck!

Re: Question about Patching

Marty Metras — Thu, 11 Dec 2003 11:24:00 GMT

Victor,
Looks Like that did the trick. Reinstalling and forcing it to rewrite the files.
I learned enough to do the patches on our Production server this weekend.

Thanks all of you for the help.
Have a Happy Holliday.
Marty

Re: Question about Patching

Victor_5 — Thu, 11 Dec 2003 12:50:02 GMT

That is right, patch sometimes is a headache for us, happy to know you hit the trick, hope you have a wonderful holiday season too.

Victor