topic Re: HP-UX Web Server Suite: process dies in Operating System - HP-UX

HP-UX Web Server Suite: process dies

Yogeeraj_1 — Tue, 27 Jan 2004 05:44:05 GMT

Dear experts,

I have just completed the installation of the HP-UX Web server suite which was downloaded from:
http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=HPUXWSSUITE

We have started all the desired processes but after some time, it dies...

Below an extract from my error_log:
=============================================
RP5430:opt/hpws/apache/logs>ll
total 32
srwxrwxrwx 1 www sys 0 Jan 27 14:03 cgisock
-rw------- 1 www other 0 Jan 27 14:24 cgisock.sem
-rw-rw-rw- 1 root sys 10073 Jan 27 14:25 error_log
RP5430:opt/hpws/apache/logs>tail error_log
[Tue Jan 27 14:23:56 2004] [notice] child pid 19636 exit signal Arithmetic exception (8)
[Tue Jan 27 14:23:56 2004] [error] mod_cgid: Created Semaphore lock [4125]
[Tue Jan 27 14:24:41 2004] [error] mod_cgid: Created Semaphore lock [4125]
[Tue Jan 27 14:24:41 2004] [notice] child pid 19643 exit signal Arithmetic exception (8)
[Tue Jan 27 14:24:53 2004] [error] mod_cgid: Created Semaphore lock [4125]
[Tue Jan 27 14:24:53 2004] [notice] child pid 19688 exit signal Arithmetic exception (8)
[Tue Jan 27 14:24:54 2004] [error] mod_cgid: Created Semaphore lock [4125]
[Tue Jan 27 14:24:54 2004] [error] mod_cgid: Created Semaphore lock [4125]
[Tue Jan 27 14:24:55 2004] [notice] child pid 19698 exit signal Arithmetic exception (8)
[Tue Jan 27 14:25:09 2004] [notice] caught SIGTERM, shutting down
RP5430:opt/hpws/apache/logs>
=============================================

I cannot find any access_log....

How do i troubleshoot this problem? Please help.

thank you in advance.

best regards
Yogeeraj

Re: HP-UX Web Server Suite: process dies

Mark Grant — Tue, 27 Jan 2004 06:42:20 GMT

Yogeeraj,

This looks nasty! I'm surprised it's getting a SIGTERM unless some other process, or the kernel is sending it one. It might be worth a look in "syslog" to see if there are any table overflows or anything around this time.

However, this might be a patching issue. Are you fairly up to date on your patches?

Re: HP-UX Web Server Suite: process dies

Yogeeraj_1 — Tue, 27 Jan 2004 07:01:15 GMT

hi Mark,

thank you for the reply.

Nothing in the syslog

The last patch we installed was PHSS_28871.

below an extract from my swlist output:
# Initializing...
# Contacting target "slx1.cmt.mu"...
#
# Target: slx1.cmt.mu:/
#

#
# Bundle(s):
#
..
GOLDAPPS11i B.11.11.0206.4 Gold Applications Patches for HP-UX 11i, June 2002
GOLDBASE11i B.11.11.0206.4 Gold Base Patches for HP-UX 11i,June 2002
..
#
# Product(s) not contained in a Bundle:
#
..
PHCO_25841 1.0 Add Rock Ridge extension to mount_cdfs(1M)
PHCO_29109 1.0 Pthread enhancement and fixes
PHKL_24569 1.0 Thread NOSTOP, Psets Enablement
PHKL_25842 1.0 Thread Abort
PHKL_26405 1.0 PDC retry,PDC_SCSI_PARMS,iCOD hang,PDC busy
PHKL_27025 1.0 SCSI Ultra160 Driver with OLAR support
PHKL_27092 1.0 Thread NOSTOP, Abort; Psets
PHNE_25642 1.0 cumulative ARPA Transport patch
PHSS_25881 1.0 X/Motif Runtime JAN2002 Periodic Patch
PHSS_26577 1.0 Xserver cumulative patch
PHSS_28250 1.0 Support Tool Manager Jun 2002 Patch
PHSS_28871 1.0 ld(1) and linker tools cumulative patch
..

further attention will be most appreciated.
best regards
Yogeeraj

Re: HP-UX Web Server Suite: process dies

Mark Grant — Tue, 27 Jan 2004 07:41:38 GMT

This might be a bit of a long shot but I have seen web servers run cgi script that send out a SIGTERM to some process or other and just get the PID wrong, i.e. they get the parent.

On the other hand, I presume this is just good old apache and if so, the top level httpd process is running as root so the script shouldn't be able to do that.

Re: HP-UX Web Server Suite: process dies

Yogeeraj_1 — Tue, 27 Jan 2004 23:04:47 GMT

hi,

YES, we do have cgi script running for our 9iAS. But this is not running under the apache started by the root user!

Is there a way out?

regards
Yogeeraj

Re: HP-UX Web Server Suite: process dies

Mitra Bhanu Rath — Wed, 28 Jan 2004 01:51:06 GMT

Hi,

Try changing the http port to some other port and check if the process dies.I am not sure,but this might solve ur problem.If it works then change ur port again to ur default port.

Bhanu