topic Re: swverify - How to Fix errors in Operating System - HP-UX

swverify - How to Fix errors

Keith Bevan_1 — Fri, 13 Feb 2004 07:11:01 GMT

When I run the following command :-

swverify FibrChanl-00

this produces a script warning on our HP9000 HP/UX11.11 server for the installed software FibrChanl-00.

FibrChanl-00->B.11.11.09PCI/HSC FibreChannel;Supptd HW=A6684,A6685A

Please see the attached log which is an output of the swjob -a log hp02-0066 command.

Any advice on why this is happening and a resolution ?

Thanks

Keith

Re: swverify - How to Fix errors

Cheryl Griffin — Fri, 13 Feb 2004 07:23:39 GMT

Is the following patch installed?
Patch Name: Patch PHKL_27751 (replaced by PHKL_28984)
Patch Description: s700_800 11.11 Fibre Channel Mass Storage Patch

Also what is the output from:
# ioscan -fnC fc

and:
# swlist -l filest |egrep -e "Fibre|fcms"

Re: swverify - How to Fix errors

Steve Steel — Fri, 13 Feb 2004 07:24:27 GMT

Hi

That is not the correct output in the log

Steve Steel

Re: swverify - How to Fix errors

Cheryl Griffin — Fri, 13 Feb 2004 07:29:30 GMT

This could be a case where the driver and patch were installed, in the wrong order.

You must first install the required patch (requires the kernel to regen, reboot) then enable the driver in the kernel (requires the kernel to regen, reboot). There might be additional patches afterwards to install. Fibre is a difficult installation in that it requires pre and post-install patches.

Order of installation is critical.

Re: swverify - How to Fix errors

Keith Bevan_1 — Fri, 13 Feb 2004 07:51:16 GMT

Cheryl,

Thanks for the prompt response.

I have checked and the Patch PHKL_28984 is not present though we do have PHKL_27751 installed as part of the GOLDAPPS11i bundle.

I note from the ITRC Patch site that the PHKL-27751 has been superceded and available as part of the Support Plus Patch Bundle: Dec 2003: HWEnable11i.

We install these bundles approx 3 months in arrears so are due to install this bundle shortly.

In answer to your other queries :-

The iocsan produced a null response !

The swlist produced the attached results.

Should I proceed with the Dec2003 HWEnable11i bundle and then recheck with swverify ?

Keith

Re: swverify - How to Fix errors

Cheryl Griffin — Fri, 13 Feb 2004 08:48:03 GMT

At a minimum, you should have PHKL_23626 but having the supersede PHKL_23626 is good. PHKL_28984 has some reported problems on T600 systems, so it has a warning.
So installing patches might not be required to resolve this.

Does the /var/adm/sw/swagent.log file state what the missing dependency is?

Alternatively, you could run check_patches then check the swagent.log. It will also uncover issues where a patch may be corrupt or may have and install problem.

Re: swverify - How to Fix errors

Keith Bevan_1 — Fri, 13 Feb 2004 10:05:36 GMT

Cheryl,

Confirmation that we do have the PHKL_23626 patch already installed as a minimum :-

PHKL_23626->1.0 Fibre Channel Mass Storage
_____________

The results of the check_patches are listed below :-

check_patches
Obtaining information on installed patches
Checking installed version of /usr/sbin/swconfig
Checking for invalid patches
Checking object module checksums for active patch fileset 519 of 519
Checking patch filesets for active patch 283 of 283
Checking state for patch fileset 719 of 719
Checking patch_state for patch fileset 719 of 719
Running swverify on all patch filesets, this may take several minutes
RESULT: No problems found, review /tmp/check_patches.report for details.
_______________

The summary content of /tmp/check_patches.report :-

The version of swconfig(1M) on the system fully supports enforced patch dependencies.

No invalid patches are present.

All object modules checksum values match.

All applicable patch filesets for the active patches are present.

All patch filesets are in the correct patch_state.

The swverify(1M) command found no problems with the patch filesets.
__________

The swagentd.log contents for the FDDI are attached and all looks ok.

Keith

Re: swverify - How to Fix errors

Keith Bevan_1 — Fri, 13 Feb 2004 10:13:09 GMT

Cheryl,

My apologies, I attached the wrong file on my previous post. I attached the FDDI entries instead of the FibreChannel.

The Fibre Channel entry in the /var/adm/swagent.log is :-

Verified FibrChanl-00,l=/,r=B.11.11.09

Keith

Re: swverify - How to Fix errors

Cheryl Griffin — Fri, 13 Feb 2004 10:20:21 GMT

Keith,
From what I have seen here, there is nothing wrong with your installation.

Looking at the original message again:
"WARNING: "hp02:/": 1 files had warnings during this operation.
* Verification succeeded."

1 fileset only had a warning. If there is nothing in the /var/adm/sw/swagent.log that states what this warning is further, then I'd say the message is information only and does not indicate a problem.

Re: swverify - How to Fix errors

Steven E. Protter — Fri, 13 Feb 2004 10:22:44 GMT

In general, if swverify shows an error, I remove the software component and reinstall.

If it still comes up corrupt, I look for newer versions and patches.

I never leave anything marked as corrupt in the system.

I have to tolerate a certain number of errors however and I read and evaluate their impact on an individual basis.

SEP

Re: swverify - How to Fix errors

Keith Bevan_1 — Fri, 13 Feb 2004 11:30:59 GMT

Thanks to to those who have taken the time to post replies.

No further replies thank-you !

Keith