topic Boot problem in Operating System - HP-UX

Boot problem

allan p. faylona — Mon, 24 May 2004 01:58:38 GMT

Hello there,
I tried to boot my server(HP-UX 11.00)but when i've already press the power button, the leds are lighted on but no display on the screen is visible.But when i try to make a connedction using telnet, i iwas prompted in to the GSP console, and the error are stated below:
----errors---
# telnet 192.168.100.222
Trying...
Connected to 192.168.100.222.
Escape character is '^]'.
Local flow control off

Service Processor login:
Service Processor password:

Hewlett-Packard Guardian Service Processor

9000/800/L1000-36 System Name: uninitialized

processor test 1136
processor test 1137
processor test 1138
processor test 1152

*****************************************
Invalid choice. Q/q: quit EARLY BOOT VFP
*****************************************
processor test 1139
processor test 113A
processor test 113B
processor test 113C
processor test 113D
processor test 113E
processor INIT 1701
processor test 1120
processor test 1120
processor test 1133
processor test 1134
processor test 1135
processor test 1136
processor test 1137
processor test 1138
processor test 1152
processor test 1139
processor test 113A
processor test 113B
processor test 113C
processor test 113D
processor test 113E
processor INIT 1701
processor test 1120
processor slave rendezvous 1C40
processor test 1142
processor test 113B
platform test 612A

***** EARLY BOOT VFP : SYSTEM ALERT *****
SYSTEM NAME: uninitialized
DATE: 05/24/2004 TIME: 07:11:03
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 8 = I/O
SOURCE DETAIL: 9 = serial SOURCE ID: 0
PROBLEM DETAIL: 3 = functional failure

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH ON ON ON
LED State: Boot Failed. Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x00000063890014C0 00000000 00000000 - type 0 = Data Field Unused
0x58000863890014C0 00006804 18070B03 - type 11 = Timestamp 05/24/2004 07:11:03
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display
Anything else redisplay the log entry
->Choice:

Re: Boot problem

Naveej.K.A — Mon, 24 May 2004 02:10:09 GMT

hi,

you didn't mention which model of server you have. anyway, is the server coming to bch menu??

I had faced similar problem with a failed root hard disk. but if the server is not coming up till BCH menu, it could be a failed SCSI backplane too.

log a call with HP and get their support personnel diagonise the problem

with best wishes
Naveej

Re: Boot problem

Robert-Jan Goossens — Mon, 24 May 2004 02:10:56 GMT

Hi,

Looks like your root disk is "missing/broken".

ALERT LEVEL: 6
Boot possible, pending failure or environmental problem with action required
(e.g., boot disk error rate above threshold, power failure, overtemp medium).

Power down your server, wait for a few minutes and try again to boot your server, watch the disks leds, if all disks have power.

Call your local HP Response center and log a hardware call.

Good luck,
Robert-Jan

Re: Boot problem

Shaikh Imran — Mon, 24 May 2004 02:16:17 GMT

Hi,
Is your system overloaded by performance point of view.
You might be getting the Fault LED On and RED
just try to quit from the GSP by using co
and also use tc to reset the GSP and send a Transfer of Control which will do nothing but try to reboot the server.
Do you have a proper console ?
OR
Have u applied a patch or patch bundle recently ?
If yes then pls boot in single user mode and
try to remove the same.
Have addes a new hardware or the driver for the same ?
If yes then please remove the hardware and driver from the single user mode.
if any chance you have not done any of the above things and are allowed to boot in the single user or lvm maintainence mode pls see the syslog for details of the error also
mail for the root.

Regards,

Re: Boot problem

Bharat Katkar — Mon, 24 May 2004 02:45:17 GMT

HI there,
Just to add something:

Did you add any PCI card (Any additional I/O card) into your system just before?

If so try removing it and reboot the system.
If it work then fine, go ahead with further troubleshooting.

Hope that helps,
Regards,

Re: Boot problem

Jannik — Mon, 24 May 2004 03:51:51 GMT

From the BCH menu, run the 'SEA' command to see what boot paths are available. If you interact with IPL/ISL you can't just type in 'bo p0'.
The command string is 'hpux ....'
If you still don't understand try this:

control B
press the return until you get the GSP> prompt.
RS
start the boot process again, interrupt the boot sequence and then run the 'SEA' command to see the boot paths that the system sees.