topic Re: STM infolog disabled in Operating System - HP-UX

STM infolog disabled

miracle — Wed, 02 Jun 2004 16:40:15 GMT

When I issue this command, instead of getting the information on CPU's as expected, I get a message saying that the 'infolog' is disabled. How do I turn it back on?

Version B40.00 of STM hpux 11i vers2 11.23

# echo "selclass qualifier cpu;info;wait;infolog;" | cstm

cstm>selclass qualifier cpu;info;wait;infolog;
^-- (Information) is currently disabled. --

^-- (InfoLog) is currently disabled. --

Re: STM infolog disabled

Mel Burslan — Wed, 02 Jun 2004 17:28:00 GMT

according to stm man page, these two files are related to the startup of stm

/usr/sbin/stm/ui/config/.stmrc
/usr/sbin/stm/ui/config/saveconfig.cmd

check to see if you see anything funky in them, better compare them to another host which does not exhibit this behavior if you have such an example.

HTH

Re: STM infolog disabled

miracle — Wed, 02 Jun 2004 19:05:37 GMT

I have of these systems having same behaviour. The files you have mentioned have nothing in them that suggests problem. See below.

# more /usr/sbin/stm/ui/config/.stmrc
#
# Support Tool Manager Configuration File
#
# The following connects the UI to the system the UI is being run on,
# and selects this system.
SelCurrentSys system add localhost system 1
# Use current user name
# No password required on local system.

# more /usr/sbin/stm/ui/config/saveconfig.cmd
#This command file is used by the core UI to generate a save configuration
#command file.
gop #general options
ok
mop #map options
ok
iop #identify options
ok
vop #verify options
ok
dop #diagnose options
ok
eop #exercise options
ok
fop #firmware update options
ok
xop #expert tool options
ok
uop #utility tool options
ok

Re: STM infolog disabled

Mel Burslan — Wed, 02 Jun 2004 19:20:06 GMT

my files looked the same so it can not be the culprit here. what does the output of this command return ?

swlist -l product | grep PH | grep -i tool

there are few patches for stm, latest of which is PHSS_30456. You may consider downloading one if you do not have any or uninstall and install the stm binaries.

Re: STM infolog disabled

miracle — Wed, 02 Jun 2004 19:46:15 GMT

Thanks, I will look at this patch.

Re: STM infolog disabled

Michael Tully — Wed, 02 Jun 2004 21:19:50 GMT

The actual patch is PHSS_30457 not PHSS_30456, this is a 11.11 patch not 11.23

Re: STM infolog disabled

Joseph Loo — Wed, 02 Jun 2004 22:30:18 GMT

hi,

just curious. have u check if diagnostic is up?

# ps -ef|grep diagmond

if not, cstm or any of the support tools manager will not work.

regards.

Re: STM infolog disabled

miracle — Wed, 02 Jun 2004 22:41:10 GMT

The patch was PHSS_30457 as indicated by Michael. I have installed it, but the problem still persists with that command. If run a slightly different command it works. It seems the problem only is associated with querying CPU's.

When I run

# echo "selclass qualifier memory;info;wait;infolog" | cstm
it reports correctly.

I can run '/usr/contrib/bin/machinfo' it gives me the information similar to that of cstm. I can only think that there is a problem with the diagnostics when asking for CPU information. Maybe the diagnostics don't work on intel based chips??

Diagnostics is certainly running.

Re: STM infolog disabled

Andrew Merritt_2 — Fri, 04 Jun 2004 04:52:26 GMT

What does the 'map' command in STM show for the CPU and system entries?

Has the CPU board or any other hardware been replaced on this system?

Is this similar to http://forums1.itrc.hp.com/service/forums/questionanswer.do?admit=716493758+1086342374174+28353475&threadId=603725 ?

Re: STM infolog disabled

Andrew Merritt_2 — Tue, 17 Apr 2007 05:37:30 GMT

Just to tidy up, as this thread has been referred to from elsewhere, on 11.23 there is no CPU info tool. You need to use the system info tool, and 'machinfo' to obtain information about the CPUs.

Andrew

Re: STM infolog disabled

Torsten. — Tue, 17 Apr 2007 07:08:22 GMT

OK, the thread is almost 3 years old, but to extend Andrew's update regarding the CPU information with 11.23 and 11.31 on Integrities - an example:

# /usr/contrib/bin/machinfo -v
CPU info:
64 Intel(R) Itanium 2 9000 series processors (1.6 GHz, 18 MB)
533 MT/s bus, CPU version C2
128 logical processors (2 per socket)

Vendor identification: GenuineIntel
Processor version info: 0x0000000020000704
Family 32, model 0, stepping 7
Processor capabilities: 0x0000000000000005
Implements long branch
Implements 16-byte atomic operations
Bus features supported: 0xbdf0000020000000
Bus features enabled: 0x0020000000000000
Exclusive Bus Cache Line Replacement Enabled
L1 Instruction cache: 16 KB, 4-way
L1 Data cache: 16 KB, 4-way
L2 Instruction cache: 1 MB, 8-way
L2 Data cache: 256 KB, 8-way
L3 Unified cache: 9 MB, 9-way

Memory: 654328 MB (639 GB)

Firmware info:
Firmware revision: 7.44
FP SWA driver revision: 1.18
IPMI is supported on this system.
BMC firmware revision: 24.04

Platform info:
Model: "ia64 hp superdome server SD64B"
Machine ID number:
Machine serial number: DEHxxxxxxx

OS info:
Nodename: xyz
Release: HP-UX B.11.31
Version: U (unlimited-user license)
Machine: ia64
ID Number:
vmunix _release_version:
@(#) $Revision: vmunix: B.11.31_LR FLAVOR=perf