topic Re: Console Message Error ? in Operating System - HP-UX

Console Message Error ?

Glenn B Stuart — Wed, 11 Aug 2004 11:00:17 GMT

Guys,

I know only a little about HP-UX. I have a D Class 9000 unit model D330. I plugged everything in an turned it on and got the following message on the lcd display:
"warn A008 AP Console"
Can someone tell me what this means ? Unfortunately I have no manuals, books, media to help me solve problems. This server is dead weight and I have been asked to bring it back from the dead if possible.

Thanks,

Glenn

Re: Console Message Error ?

Steven E. Protter — Wed, 11 Aug 2004 11:04:03 GMT

The first thing you want to do is see what is going on with that.

The good way is to attach a serial terminal to the port on the back of the D330 that days console.

Then boot the box and you'll see whats wrong.

The less than optimal way is to connect that same console port to a pc com port using a null modem cable. You can use hyperterminal to pick up console output.

You may have an OS problem and might want to a have install cd's handy, assuming there is not data you wish to recover off the machine.

Hardware problems can be dealt with by obtaining used parts. They are quiet affordable. You can specify the part number required at http://partsurfer.hp.com

SEP

Re: Console Message Error ?

Patrick Wallek — Wed, 11 Aug 2004 11:35:05 GMT

The A008 chassis code means "Unable to boot and no console found."

I found that message here:
http://www1.itrc.hp.com/service/cki/search.do?category=c0&mode=id&searchCrit=allwords&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty&searchString=DCKBCA00000127

Basically you need to: 1) Attach a serial console if you have one. 2) Determine why it won't boot. Are the boot disks inserted? Are they defined correctly? Is the primary and/or secondary boot path correct?

Once you get a console attached and can see what is happening it will be a whole lot easier to help you.

Re: Console Message Error ?

Glenn B Stuart — Wed, 11 Aug 2004 12:07:21 GMT

Okay, understand. I do have a console cable connected via serial com port 1 on the D330 and then on a win2k workstation with hyperterminal. So far we have seen no display to the terminal. On the lcd i saw another error "a811a" while booting up and then it ends with "a008". I do have a cd rom and a single drive in the bay. I think that the OS is corrupt or not there at all. I made sure that the cables where connected and also tried a different scsi cable for possible boot drive. This box showed up with 2 extra drive exclosures, one turns on and the other doesn't. I have turned off the one that turns on. This all I have for the moment. What settings should hyperterminal have ? If any ?

G

Re: Console Message Error ?

Kent Ostby — Wed, 11 Aug 2004 12:57:21 GMT

Glenn -- Occassionally, the A008 can be cleared with a power cycle although it sounds like this one was already powered down.

Also, once you get the console connected, check the boot paths or enter the boot paths manually.

Best regards,

Kent M. ostby

Re: Console Message Error ?

Glenn B Stuart — Wed, 11 Aug 2004 13:04:13 GMT

I am still having trouble just getting any kind of console display. I get nothing thru hyperterminal. Not sure how to kick this issue......

G