topic CSTM error in Operating System - HP-UX

CSTM error

PVR — Mon, 25 Oct 2004 06:52:03 GMT

Hi

When I run cstm -> selall -> info I am getting the following error

Failed to execute the information tool.
There are insufficient resources on the Unit Under Test (UUT) to perform the
operation.

Please refer to the System Activity Log on the UUT for more detail.

The User Interface is disconnecting from this UUT.
Please Refer to the UI Activity Log for more details.

-- Updating Map --
Updating Map...

Appreciate your help in advance !!

Thanks
PVR

Re: CSTM error

Cheryl Griffin — Mon, 25 Oct 2004 06:57:53 GMT

What operating system and STM version are you using?

Re: CSTM error

PVR — Mon, 25 Oct 2004 06:59:26 GMT

STM version is Version A.24.00

OS Version is 11.0

Re: CSTM error

Cheryl Griffin — Mon, 25 Oct 2004 12:08:37 GMT

That is the problem. The A.24 (December 2000) version had this problem.

Update your Support Tools bundle
Here is the table of versions
http://docs.hp.com/hpux/onlinedocs/diag/stm/stm_upd.htm#table

Here is the link to download
http://www.software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=B6191AAE

Re: CSTM error

Hoang Chi Cong_1 — Mon, 25 Oct 2004 21:33:13 GMT

Hi PVR
Cheryl Griffin has a good solution. you may have to download and update.
I just have an idea:
Why don't you try to restart again the diagmond process? Just kill -9 and start again:
/usr/sbin/stm/uut/bin/sys/diagmon

hope this helps

Regard,
Jimkery

Re: CSTM error

Andrew Merritt_2 — Tue, 02 Nov 2004 10:05:01 GMT

I wouldn't bother trying to work around this problem by restarting diagmond or any other method, you need to update the OnlineDiags to something much more recent than what you have, as Cheryl has recommended.

(If you were seeing this problem on a recent version, then the next question would be, what does the UI Activity Log show.)

http://www.docs.hp.com/hpux/onlinedocs/diag/stm/stm_upd.htm#table shows the latest versions of OnlineDiags. A.44.00 is the final release for 11.00, and the latest patch for that is PHSS_30890. I'd recommend you install both.

Andrew