topic Re: CDE login problem in Operating System - HP-UX

CDE login problem

Eugene_3 — Tue, 01 May 2001 12:11:35 GMT

Cannot log on the HP-UX 10.20 9000/715 system after succesfull OS install neither from CDE console nor via X terminal emulator (telnet works though). Getting the following error from the desktop:
"Unnable to initialize or connect to the Desktop messaging system. Check your $HOME/.dt/errorlog for more information".

Here is what in the errorlog:
------------------------
Tue May 01 09:09:14 2001
dtsession: The ToolTalk session server (ttsession) could not be started. This
indicates that either ToolTalk is not installed or that it is not
installed correctly on this machine. Please see your System
Administrator.

Tue May 01 09:09:28 2001
dtsession: Screen lock when the screen saver is turned on is not available on this server. Your screen will no
t be locked when the screen saver is turned on.

Tue May 01 09:09:31 2001
Workspace Manager: I/O error on display:: 205.153.28.217:0.0
-----------------

How to fix it?

Thanks,
Eugene

Re: CDE login problem

Alex Glennie — Tue, 01 May 2001 12:19:42 GMT

MOST LIKELY CAUSE(S) :

The /usr/dt/bin/ttsession couldn't start due to networking problems,
name resolution, or problems with ttsession.

TROUBLESHOOTING:

1) From the CDE login select Options -> Session -> Failsafe Session
and login as root.
2) Run /usr/contrib/bin/X11/dr_dt. The end of the output from this
script says: X ERRORs and X WARNINGs. These errors and warnings
should be resolved before CDE will run properly.
3) Check the error log /var/dt/Xerrors
Check the error log $HOME/.dt/errorlog
4) The output from "nslookup " and "nslookup " should
be the same. This checks for a) duplicate IP addresses or
hostnames or b) problems with name resolution. If nslookup fails
then CDE will fail to start. If the first line returned from nslookup
is: "Name Server" then you are using DNS. Move "/etc/resolv.conf" to
another name, i.e. /etc/resolv.conf.orig and rerun nslookup. If
nslookup now succeeds then try logging into CDE again.
5) Check permissions and ownership of the following files:
-r--r--r-- 1 bin bin 616 Jul 1 16:03 /etc/hosts
-r--r--r-- 1 root sys 1010 Jun 25 18:22 /var/adm/inetd.sec
6) Check the contents of /var/adm/inetd.sec. It should contain
dtspc allow
spc allow
mserve allow
If not add the lines and run "/usr/sbin/inetd -c" to reread the file.
7) /usr/sbin/ping
You should get back 0% packet loss. If you get something different
then check your network configuration.
8) Make sure the $LANG environment variable is set correctly. It should
be set to C or unset for American-English.
9) Exit the failsafe session. From the CDE login select Options ->
Command Line Login. When the screen turns black, press and
you should get a Console Login prompt. Login as root.
10) mv $HOME/.dt $HOME/.dt.orig
mv $HOME/.dtprofile $HOME/.dtprofile.orig
exit (to return to CDE) - try logging in as root.

Re: CDE login problem

Eugene_3 — Tue, 01 May 2001 18:12:04 GMT

Thank you Alex for your help.

The problem was caused by the system network config: I found that ping worked whereas ping didn't. So I fix it by proper configuring DNS.

Regards,
Eugene

Re: CDE login problem

Hendra_1 — Mon, 12 Nov 2001 23:50:00 GMT

I also have a problem in CDE Login. The errolog is same, just I don't have this message :

dtsession: Screen lock when the screen saver is turned on is not available on this server. Your screen will not be locked when the screen saver is turned on.

I follow the troubleshooting as per Alex's advice, but still fail to login to CDE.

This thing only happen when I login as "builder" name. When I login as root, no problem. The different is if I login as root, I don't run any program. Just go into CDE. If I login as "builder" I must run my application program. The CDE is appeared, but I can not do anything. I must click 'OK' button in the window displaying error message and the back to login window again.

Please advise how to fix it.
Regards,
Hendra