topic Help needed with DPS in Operating System - HP-UX

Help needed with DPS

Millennium — Thu, 06 Jul 2000 12:06:35 GMT

hi,
i've hp-dps running on a 735 with hpux 10.20 patched with PHCO_18779 and
PHCO_21204.
the problem is an old one: a user needs to print on a certain kind of
paper which now it's not mounted; his job should be queued until the
appropriate paper is made available.
via sam, i've:
.configured a physical printer and set "media-supported=folio,invoice", "media-ready=folio"
.assigned such printer to a queue
.created a logical-printer and assigned it to the queue
then, from shell, i've tried:
ls | pdpr -p lprinter -x "default-medium=folio"
and the answer was:
pdpr: 5010-092 The attribute default-medium is not supported by the
requested server or printer.
can you help me ?

Re: Help needed with DPS

Tim Malnati — Thu, 06 Jul 2000 18:06:10 GMT

I don't have a guaranteed answer for you but maybe some slight variation to your command string might do the trick.

Instead of using -x "default-medium=folio" in your pdpr command string try -x "media=folio" or maybe -x "medium=folio". The default-medium attributute that you are trying to use sort of suggests that you want to change the default for the printer instead just what you want for the job.

Unfortunately, the HPDPS manuals don't give you clear guidance on this nor does the pdpr man page. If you end up having to submit a support call for this, expect a bit of a delay. My previous dealings with DPS support shows that not enough people are using the product for the Atlanta Response Center to know much. In every case that I've experienced required the Response Center to push the issue up to a support contact in the Lab. The Lab is on west coast time and I'm in the east, so it becomes a game of voice mail tag.

Re: Help needed with DPS

Millennium — Fri, 07 Jul 2000 10:38:49 GMT

solved !
hp's doc (B2355-90678 E0300) does NOT mention that the user MUST issue a:
pdset "physical_printer" -x "document-attributes-supported=default-medium"
otherwise the "default-medium" to "media-ready" mapping does NOT work.