topic Re: System Crash in Operating System - HP-UX

System Crash

Vogra — Tue, 22 May 2001 11:12:57 GMT

3 days old, we had a crash in the system (HP-9000-HP-UX10.20). In the syslog, we have (in the first line) the following:
vmunix: 00640 80080000 00500090 00000000
vmunix: NCR chip register dump:
vmunix: 00: SCNTL3:1b SCNTL2:80 SC
NTL1: 10 SCNTL0:d8
vmunix: 04: GPREG:07 SDID:01 SX
FER: 08 SCID:47
vmunix: 08: SBCL:a3 SSID:81 SO
CL: 01 SFBR:00
vmunix: 0c: SSTAT2:09 SSTAT1:03 SS
TAT0: 01 DSTAT: 00
vmunix: 10: DSA: ffffffce
(...)
Although we know it's a little bit, it's possible to someone help us? Can be something with peripherals disconections? If necessary, we can attache syslog file.
Thanx in advance.

Re: System Crash

melvyn burnard — Tue, 22 May 2001 11:15:59 GMT

What does the /etc/shutdownlog say?
Was a panic dump saved in /var/adm/crash?

Re: System Crash

Vincenzo Restuccia — Tue, 22 May 2001 11:33:35 GMT

Verify SCSI termination.

Re: System Crash

Vogra — Tue, 22 May 2001 11:56:05 GMT

Nothing in both of them! I checked SCSI termination after de system up. We stand to believe in problem in it...
Thanx so much.

Re: System Crash

Pedro Sousa — Tue, 22 May 2001 12:34:13 GMT

Ol? Claudio.
Can you post the syslog file? It seems to be HW problem.

Re: System Crash

Vogra — Tue, 22 May 2001 13:14:45 GMT

Oi Pedro!
Follow de syslog immediately before de problem. Thanx.

Re: System Crash

Stephen Doud — Tue, 22 May 2001 14:18:33 GMT

"Zalon Fatal Error" is the tip-off - I believe this is a hardware failure condition.

Re: System Crash

Pedro Sousa — Tue, 22 May 2001 14:45:38 GMT

Claudio,
"SCSI: Third party detected bus hang -- lbolt: 29496785, bus: 2"
You had problems with your bus from instance 2.
you can check which bus it is by doing "ioscan -fnkC ext_bus"
then you can check what you have connected to it with "ioscan -fnk"

So, you may have some hw problem/failure on that bus. Check every connections and every thing connected to it.
A good idea is to check it with Diagnostics.
boa sorte.

Re: System Crash

Pedro Sousa — Tue, 22 May 2001 14:47:30 GMT

S? mais uma coisa!
Did you plug /unplug some device before the crash? You should never "play" with scsi buses.

Re: System Crash

Curt Thompson — Tue, 22 May 2001 15:07:08 GMT

Hello Claudio,

Did the whole system crash? Have you examined the ts99 logfile in /var/tombstones?

If you have a ts99 file but don't know how to read it, you can post it here and we can help.

Good Luck,
Curt

Re: System Crash

Vogra — Tue, 22 May 2001 17:34:25 GMT

Pedro,
"na mosca" - before the crash, a technician was testing a new tape unit...

Thank you for your help.

Re: System Crash

Vogra — Tue, 22 May 2001 17:42:02 GMT

Hi Curt,
although the friend Pedro Souza appoint the cause of problem, I would like to know how I can interpret ts99.
Thanx.