topic Re: crash dump analysis in Operating System - HP-UX

crash dump analysis

JOHN TURNER_2 — Mon, 22 May 2006 07:16:42 GMT

g'day

im wondering what are the best tools for analysing hpux crashdumps, as i have a crash dump from a system and need to analyse it, as there was no information in the tombstone associated with the event

cheers
john

Re: crash dump analysis

Pete Randall — Mon, 22 May 2006 07:29:17 GMT

Q4 is the weapon of choice. See this thread or search on "q4":

http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=945076

Pete

Re: crash dump analysis

Chan 007 — Mon, 22 May 2006 07:31:25 GMT

John,

crashinfo is a very good tool, you will get this when you raise a call with your local HP as software call.

p4 debugger is next better tool.

I don't have the location or webpage with me. but pretty sure that Hp will ask you to run and send the output back to them with that tool.

go for crashinfo is really good, this will produce a good decent report which any one can understand, but HP support will provide the exact problem.

To start with check your OLDsyslogs, dmesg after the system boot, check the tombstone for ts99 file.

Post yout ts99.

Chan

Re: crash dump analysis

JOHN TURNER_2 — Mon, 22 May 2006 08:17:26 GMT

does anyone know where i can get hold of a copy of crashtool from, as we don't have a maintenance contract with HP, so i can't call them and get a copy that way.

Any help would be much appreciated

Cheers
john

Re: crash dump analysis

Chan 007 — Mon, 22 May 2006 08:38:38 GMT

John,

As far as I know, i don't think you get these files anywhere as free download. But I may be wrong.

Chan

Re: crash dump analysis

Sivakumar TS — Mon, 22 May 2006 08:47:19 GMT

Hi John,

Chan is abosultely right.

These tools are HP internel tools and we wont get it downloaded.

You can do a

#strings on the INDEX file

in the crash to get some ( little...) clue.

Hope this helps,

Siva.