topic stm error in Operating System - HP-UX

stm error

Rofhiwa Tshisikule_2 — Tue, 23 May 2006 03:46:19 GMT

Hi guys,
I get the following error when starting stm after installation of the Diagnostics Bundle/ September 2005.

This User Interface (UI) is not compatible with Unit Under Test (UUT) szaordb1.
The UI version is A.47.00. A UI with version of at least x.49.00 is required.

Please assist

Re: stm error

Torsten. — Tue, 23 May 2006 03:56:57 GMT

You already wrote the solution:

Update from A.47.00 to at least A.49.00

Re: stm error

Rofhiwa Tshisikule_2 — Tue, 23 May 2006 04:09:03 GMT

Hi Torsten,

I have never done stm installations before.How is the version for STM upgraded? And what is the impact?

Thanking you in advance

Re: stm error

Robert-Jan Goossens — Tue, 23 May 2006 04:16:02 GMT

Hi,

could you post the output of

# swlist -l fileset Sup-Tool-Mgr

Regards,
Robert-Jan

Re: stm error

Torsten. — Tue, 23 May 2006 04:16:59 GMT

Just go to software.hp.com

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

and locate the right version for you (I guess you are running HP-UX 11.11)

Use swinstall to install the depot, uninstallation is not needed. The swinstall will manage the configuration for you. Since HP-UX 11.00 the is no reboot needed.

Re: stm error

Torsten. — Tue, 23 May 2006 04:23:14 GMT

you wrote

"...after installation of the Diagnostics Bundle/ September 2005."

So you already did an update.

But I think you are running stm on the first server to test a second remotly. You have to update the software on the second too.

Re: stm error

Rofhiwa Tshisikule_2 — Tue, 23 May 2006 04:45:06 GMT

Hi Robert there is the output for swlist

swlist -l fileset Sup-Tool-Mgr
# Initializing...
# Contacting target "szaordb1"...
#
# Target: szaordb1:/
#

# Sup-Tool-Mgr B.11.11.15.13 Support Tools Manager for HPUX systems
Sup-Tool-Mgr.STM-UI-RUN B.11.11.15.13 HPUX Support Tools Manager User Interface
# Sup-Tool-Mgr B.11.11.16.09 Support Tools Manager for HPUX systems
Sup-Tool-Mgr.RELEASE-NOTES B.11.11.16.09 HPUX Support Tools Manager Release Notes
Sup-Tool-Mgr.STM-CATALOGS B.11.11.16.09 HPUX Support Tools Manager Catalogs
Sup-Tool-Mgr.STM-MAN B.11.11.16.09 HPUX Support Tools Manager Manual Pages
Sup-Tool-Mgr.STM-SHLIBS B.11.11.16.09 HPUX Support Tools Manager Share Libraries
Sup-Tool-Mgr.STM-UUT-RUN B.11.11.16.09 HPUX Support Tools Manager Unit Under Test Runtime

We are not testing on the remote system, we are running stm on the local system.

Thanks

Re: stm error

Robert-Jan Goossens — Tue, 23 May 2006 04:54:13 GMT

Hi,

You have two versions installed on this server.

Sup-Tool-Mgr.STM-UI-RUN B.11.11.15.13
Sup-Tool-Mgr.STM-UUT-RUN B.11.11.16.09

This is causing the error. Download and install the latest stm version in the link Torsten gave you.

More info about the latets release.
http://docs.hp.com/en/diag/st/str_0606_11i.htm

Regards,
Robert-Jan

Re: stm error

Torsten. — Tue, 23 May 2006 05:57:52 GMT

Did the installation finished without errors?

I just did an upgrade (even with the user interface running for testing purposes) and while the swinstall process was running I saw entries from both versions in swlist.

After my installation was finished, only the new entries are displayed.

The reported version is now A.5200 for 11.11.

I guess the installation of the current version will solve your problem.

Re: stm error

Rofhiwa Tshisikule_2 — Tue, 23 May 2006 09:09:45 GMT

Hi guys

Thank you very much for your responses, a fresh OnlineDiag Installation from the CD was successful. STM is now working.

Keep up the good work