topic Re: FTP Error in Operating System - HP-UX

FTP Error

Wamaitha — Wed, 26 Jul 2006 08:00:55 GMT

Hello,
i have users who are trying to ftp files to a HP-UX file server. and the get the following error:
Password:
530 Login incorrect
Login failed.
ftp>
what can i do to resolve this issue? i do not have ftpusers file. Do i need to start with the creating the ftpusers file? Any info will be appreciated. Still feeling my way around HP-UX. thanks in advnace.

Re: FTP Error

Steven E. Protter — Wed, 26 Jul 2006 08:20:27 GMT

Shalom,

You need an ftpusers file to block root ftp access anywya, so go for it.

You should make sure the users involved have not let their passwords expire.

Check /var/adm/syslog/syslog.log for more data.

SEP

Re: FTP Error

Jonathan Fife — Wed, 26 Jul 2006 08:20:30 GMT

Hi Wamaitha,

That error means the users aren't putting in a valid username and/or password. Can you su to the user they are entering if you are logged into the file server? If you 'grep /etc/passwd', does a line show up? Is the shell (the last column) on that line a valid shell?

eg:

% grep youruser /etc/passwd
youruser::107:20:Your User:/home/youruser:/usr/bin/ksh
% ls -l /usr/bin/ksh
-r-xr-xr-x 2 bin bin 172032 Apr 22 2002 /usr/bin/ksh

Is there anything toward the bottom of /var/adm/syslog/syslog.log that shows an ftp or login-related error?

Jonathan

Re: FTP Error

Sundar_7 — Wed, 26 Jul 2006 08:54:11 GMT

I can think of /etc/shells file but in that case, I dont believe users will not be prompted to enter the password.

Check for the /etc/shells file. If it is empty then delete it or add all the login shells in the file.

Which version of HP-UX are running ? I believe with 11.11, the location of ftpusers file is in /etc/ftpd/ directory, not /etc as with 11.0

Also check to see if you have a ftpaccess file in the /etc/ftpd directory.

Re: FTP Error

Wamaitha — Wed, 26 Jul 2006 09:00:29 GMT

Steven, looked at the log and all i see in the syslog is 'ftp session closed' with the ftpuser file, any special permission on it?

Jonathan when i do an su and enter the password i get 'su sorry' but when i keyin whoami... it is the user who su.

thanks in advance

Re: FTP Error

Wamaitha — Wed, 26 Jul 2006 09:25:17 GMT

Sundar, i checked the /etc/shells fine and it was there. I added the location for the sh that the user with the the issue was having and they still were not able to login.
Thank you

Re: FTP Error

Jonathan Fife — Wed, 26 Jul 2006 09:25:33 GMT

Did you try looking at the shell for that user in /etc/passwd and seeing if that shell exists in /etc/shells?

Can you 'ftp localhost', try to log in as the user, then quit and do a 'tail /var/adm/syslog/syslog.log' and post the results?