topic Re: can't print in Operating System - HP-UX

can't print

Tarek — Thu, 05 Jul 2001 06:12:25 GMT

Hi..
i'm using a program and i want to print..
i'm not able to print to any printer installed on the ws..i'm having this error:
The LP print service could not read your request file. See if the spooling file system is full.
What do i have to check?? I only want to know if it's a ws problem or a program problem??
Thanks

Re: can't print

Bill McNAMARA_1 — Thu, 05 Jul 2001 06:47:50 GMT

I'd suggest making sure the scheduler is running and tasks are recognised by:
lpstat -t
then have a look around to make sure /var/adm/spool is not too small or full.

Later,
Bill

Re: can't print

Robin Wakefield — Thu, 05 Jul 2001 07:02:11 GMT

Also check the permissions on your lp* commands. They should be :

-r-sr-xr-x 1 root bin /usr/bin/lp
-r-xr-xr-x 1 bin bin /usr/bin/lpr
-r-sr-xr-x 1 lp bin /usr/bin/lpstat
-r-sr-xr-x 1 root bin /usr/sbin/lpadmin
-r-sr-xr-x 1 lp bin /usr/sbin/lpfence
-r-sr-xr-x 1 lp bin /usr/sbin/lpmove
-r-sr-xr-x 1 root bin /usr/sbin/lpsched
-r-sr-xr-x 1 lp bin /usr/sbin/lpshut

Robin

Re: can't print

Tarek — Thu, 05 Jul 2001 07:20:09 GMT

The scheduler is running. The /var/adm/spool doesn't exist. The permissions are Ok.
Any more suggestion??
Thanks in advance.

Re: can't print

Bill McNAMARA_1 — Thu, 05 Jul 2001 07:27:13 GMT

Sorry the /var/adm/spool directory I mentioned is /var/spool/lp/

On a system that works perhaps you could verify that. It's the location the data is send to before it goes off to the printer.

Later,
Bill

Re: can't print

Tarek — Thu, 05 Jul 2001 07:36:28 GMT

The /var/spool/lp contains many directories. If i enter in request there are the names of the printers and inside there isn't any request. How can i control that if i try to print to any printer, the ws spool is forwarding the request?

Re: can't print

Shahul — Thu, 05 Jul 2001 07:44:46 GMT

Hi

First U check up by using lpstat command

#lpstat -t

It will give the detailed about the configured printers, and it will show the pending jobs. If a number pending jobs are there please issue this command.

#cancel -e

If ur scheduler is not running issue these

#lpshut
#lpsched
#enable "printer name"
#accept "printer name"

I hope this will help U

Shahul

Re: can't print

Bill McNAMARA_1 — Thu, 05 Jul 2001 07:53:59 GMT

Can we just verify that the program doing the printing is not the one responsible.
try
# ioscan -fnk | lp -onb -olandscape
you shoudl get a job number and the printer destination,
then
# lpstat -t
from command line

I found this on the web through a search here that may or may not be related:
http://www.hppro.com/pages/article.asp?ArticleID=1589

Later,
bill

Re: can't print

Tarek — Thu, 05 Jul 2001 08:18:59 GMT

Thanks to all. I did every check you told me, and i think that my ws is ok and that the problem is related to the program used.
Regards to all and thanks again.
Tarek