topic Re: About event.log in Operating System - HP-UX

About event.log

lin.chen — Wed, 06 Jun 2007 12:19:06 GMT

Event data from monitor:

Dear <

I can ofen receive following message.
what does it mean?
How can I get rid of it?

Thanks a lot!

Event Time..........: Sun Jun 3 00:12:45 2007
Severity............: CRITICAL
Monitor.............: msamon
Event #.............: 510
System..............: rp4440

Summary:
Disk Array at hardware path 0/5/2/0.1.4.255.0.0.0 : Logical Drive state
Changes

Description of Error:

Logical I/O Request - Fatal Error. A fatal error has been returned to the host on a read/write request from the logical drive slot 3 .

Probable Cause / Recommended Action:

A fatal error has been returned to the host on a read/write request on 4 this volume.
Contact your HP representative to Check the drive at slot !.

Re: About event.log

Scot Bean — Wed, 06 Jun 2007 12:34:52 GMT

This msg from EMS indicates a possible disk drive failure on your disk array. Have a technician check this out.

Re: About event.log

spex — Wed, 06 Jun 2007 12:52:27 GMT

Hello,

A LUN in your SAN is generating critical errors. Contact HP at 800-633-3600 for support.

PCS

Re: About event.log

Patrick Wallek — Wed, 06 Jun 2007 13:14:11 GMT

Since the monitor is msamon, I would guess that you've got an MSA array of some type.

I would look at whatever software is available for the array and see if it is reporting any errors.

It is probably a good idea to get HP involved.

However, the 800-633-3600 telephone number will not do you much good in China. Contact whatever phone number corresponds to your local HP Response Center.