topic RX2660 machine always Reboot in Operating System - HP-UX

RX2660 machine always Reboot

ckchai — Thu, 07 Jun 2007 23:52:52 GMT

Hi all,

We have just purchased and installed Rx2660 2core, 1.4GHz with HPUX-v2.0.

In this server we have installed SAP with 4 SAp instances running on that particular machines.

Currently this few weeks the machine keep on restart.After i've checked on the syslog.log,i saw the error below:

WARNING: mod_deletestr: could not find string in the dump string table
MOD: mod_load_helper: error loading gvid_him_cons
mod_load_module: loading module gvid_him_cons failed (2)
gvid: gvid_himload failed loading gvid_him_cons

Re: RX2660 machine always Reboot

Mridul Shrivastava — Fri, 08 Jun 2007 00:15:36 GMT

Have you checked the /etc/shutdownlog

What are the last few entries in that...

an you need to check the OLDsyslog.log to get the details what was happening just before reboot.

Re: RX2660 machine always Reboot

Sandy Chen — Fri, 08 Jun 2007 04:01:53 GMT

Hi,

The error message you attached is for video. I think it won't make the system rebooted. Try to attach the OLDSyslog, check /var/opt/resmon/log/event.log

Can you check your memory, is it having HP part number? I've experienced this once when my customer add a non hp memory to the system.

Regards,
Sandy

Re: RX2660 machine always Reboot

MHudec — Sat, 09 Jun 2007 06:14:36 GMT

Please check /etc/shutdownlog. There you might/or might not find a lead. For example if the system was rebooted by someone, or if crash occured etc.

Then it is nice to check /var/adm/crash for possible crashdirs and INDEX file inside them (like /var/adm/crash/crash.0/INDEX).

Or it might be a hardware issue, then check /var/tombstones directory for mca files (machine check aborts as the system is itanium).

If you have a console attached to the system it might be fine to check it's logs (SL, SEL - system event logs).

And check the system (date etc.), see my post at:
http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=1132762

nice day,
Martin

Re: RX2660 machine always Reboot

skt_skt — Sat, 09 Jun 2007 21:11:19 GMT

I would suggest to check for crah dumps under /var/adm/crash. you may try forcing a crash dump by
savecrash -vr /var/adm/crash. You may rty to anlyse the dump yourself by Q4 or send to HP for analysis

Re: RX2660 machine always Reboot

skt_skt — Sat, 09 Jun 2007 21:34:02 GMT

You may try this way too

TOC mean Transfer Of Control.. This will create a crash dump and reboot the server ( Crash dump means it will dump all the memory contents at the time of TOC).