topic Re: How to upgrade "cstm" in Operating System - HP-UX

How to upgrade "cstm"

lin.chen — Thu, 02 Aug 2007 03:29:44 GMT

My system is HPUX 10.20
# cstm
Running Command File (/usr/sbin/stm/ui/config/.stmrc).
-- Information --
Support Tools Manager
Version A.14.00
Product Number B4708AA

May I know how can I upgrade to A.30.00?
I have dowmload a file ....>
OnlineDiag B.10.20.24.10 HPUX 10.0 Support Tools Bundle, Dec 2001

I have install this file,but the version did not change.How can I do?

Best Regards,

Chen Lin

Re: How to upgrade "cstm"

Luk Vandenbussche — Thu, 02 Aug 2007 03:31:56 GMT

Here you can download the latest version

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

It is a depot file, you can install it with swinstall

Re: How to upgrade "cstm"

lin.chen — Thu, 02 Aug 2007 03:36:52 GMT

Hi Luk,
I have checked this web,but there is no depot for 10.20.

Re: How to upgrade "cstm"

lin.chen — Thu, 02 Aug 2007 03:39:32 GMT

does cstm A.30.00 can be installed on 10.20

Re: How to upgrade "cstm"

Torsten. — Thu, 02 Aug 2007 03:40:04 GMT

Try the link I posted in this thread:

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1149676

Latest version for 10.20 was A.29.00 - December 2001.

Re: How to upgrade "cstm"

Andrew Merritt_2 — Thu, 02 Aug 2007 06:49:42 GMT

Hi Chen Lin,

I'm pretty sure you won't find the image for download from an HP site. The thread that Torsten links to just has a link to another thread, and in that case the depot was found on CDs, not online.

A.29.00 was the last version of OnlineDiags for 10.20. You cannot install A.30.00 or any other version for a different OS release.

You say you did find a download, and installed it, but the version did not change. The description you've quoted looks OK (A.29.00 was the Dec 2001 release). Were there any errors from swinstall? What does 'cstm' show for the version when you start it? Are there any errors shown in /var/adm/sw/swagent.log?

Once you have A.29.00 installed, you should also install the latest patch for the OnlineDiags, which I think was PHSS_29444.

Of course, what you really need to be doing is moving to 11i, since not only is 10.20 out of support, but so is 11.00. Your hardware probably is, too.

Andrew