topic Re: Machine will not boot in Operating System - HP-UX

Machine will not boot

dictum9 — Thu, 16 Aug 2007 14:57:30 GMT

It is an L-2000 PA Risc machine that runs 11.0.

On the console, it cannot get further than

I/O INIT 8701

When I hit enter, I get:

**************************
Invalid choice. Q/q: quit EARLY BOOT VFP
**************************

I was installing a version of 11.11 (must have it due to legacy software) and it got stuck on "* Loading configuration utility..." after an hour of this loading I realize it wasn't going to load it.

Sounds like a H/W problem?

Re: Machine will not boot

Geoff Wild — Thu, 16 Aug 2007 15:04:12 GMT

Possibly - did you check/update the firmware prior to 11.11 install?

Rgds...Geoff

Re: Machine will not boot

Ivan Krastev — Thu, 16 Aug 2007 15:23:32 GMT

See kb document emr_na-c00906009-2 - http://www8.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c00906009-2

regards,
ivan

Re: Machine will not boot

dictum9 — Thu, 16 Aug 2007 15:49:48 GMT

No, I did not check the firmware.

I escaped the 11.11 install sequence, and now I cannot even boot off the primary disks as seen above.

Re: Machine will not boot

dictum9 — Thu, 16 Aug 2007 15:50:18 GMT

Also, please post the KB document, I cannot access it at this time.

Re: Machine will not boot

Sandman! — Thu, 16 Aug 2007 16:11:34 GMT

You will need either your Core OS media or a make_recovery tape or you could boot off of the network using make_net_recovery.

~hope it helps

Re: Machine will not boot

Geoff Wild — Fri, 17 Aug 2007 08:41:20 GMT

Try this link instead:

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&admit=-682735245+1187357806860+28353475&docId=emr_na-c00906009-2

Also - were you doing a fresh install - or update - if update - did you:

http://docs.hp.com/en/5991-6552/ch04s02.html

http://docs.hp.com/en/5991-6552/ch06s01.html

IMPORTANT: You must install the latest version of Update-UX prior to updating your system. Failure to do so may cause the update to fail. See â Task 2: Installing the Latest Update-UX Bundle (Required)â for instructions.

http://docs.hp.com/en/5991-6552/ch06s04.html#babhdchj

Rgds...Geoff

Re: Machine will not boot

dictum9 — Fri, 17 Aug 2007 10:23:19 GMT

I cannot even get to the point where I can upgrade the firmware, it's still stuck at:

I/O INIT 8701

Re: Machine will not boot

Sandman! — Fri, 17 Aug 2007 10:31:07 GMT

Was it working with 11.0? and did you notice the problem after trying to upgrade to 11i. As mentioned in my last post you need to re-install 11.0 from a Core OS CD or a make_recovery tape.

~hope it helps

Re: Machine will not boot

Geoff Wild — Fri, 17 Aug 2007 10:58:05 GMT

Strange - after 8701 should be either an I/O test or Memory config - has it reached memory config?

Rgds...Geoff

Re: Machine will not boot

dictum9 — Fri, 17 Aug 2007 11:12:11 GMT

I was trying to upgrade to 11.11, I got as far as filesystem configuration during the install, then it bombed.

when I hit control-b and then "rs",

it never gets past this error now, although I am not totally sure it wasn't present before.

Re: Machine will not boot

Geoff Wild — Fri, 17 Aug 2007 11:51:35 GMT

Well, I hate to say this - but you are now at the point where you need to call HP (is your server under contract?).

As it sounds like a hardware issue now - as you can't get past the hardware tests...

Rgds...Geoff