topic Re: SMH 403 forbidden in Operating System - HP-UX

SMH 403 forbidden

Fernando Boza — Fri, 31 Aug 2007 15:54:25 GMT

I am trying to enable the System Management homepage in a server. But when trying to enter in http://172.30.1.49:2301 It leaves the following error to me:

Forbidden
You don't have permission to Access/on this server.
Additionally, to 403 Forbidden error was encountered while trying to uses an ErrorDocument to handle the request.

Re: SMH 403 forbidden

whiteknight — Sat, 01 Sep 2007 13:25:53 GMT

Fernando,

I would recommend you go through this
SMH troubleshooting steps
===========================
http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01018842-1

It will solve your issue.

WK
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Re: SMH 403 forbidden

Fernando Boza — Mon, 03 Sep 2007 13:19:41 GMT

I can't see this link

Re: SMH 403 forbidden

Dennis Handly — Mon, 03 Sep 2007 16:02:00 GMT

>I can't see this link

You need a support contract to see the Technical Knowledge Base.

Re: SMH 403 forbidden

Fernando Boza — Wed, 05 Sep 2007 11:10:43 GMT

Can you help me, pls

Re: SMH 403 forbidden

whiteknight — Wed, 05 Sep 2007 11:50:15 GMT

hi Fernando,

you can look at this link as well

http://docs.hp.com/en/381372-004/ch04s05.html

WK
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Re: SMH 403 forbidden

Fernando Boza — Wed, 05 Sep 2007 14:17:21 GMT

[root@mamutdb] smhstartconfig

HPSMH 'autostart url' mode.........: ON
HPSMH 'start on boot' mode.........: OFF
Start Tomcat when HPSMH starts.....: OFF

the error still present

Re: SMH 403 forbidden

Torsten. — Wed, 05 Sep 2007 14:23:12 GMT

Have a look at

/opt/hpsmh/logs/error_log

Could be a permission problem, but perhaps the log will give you more info.

Re: SMH 403 forbidden

Fernando Boza — Wed, 05 Sep 2007 14:42:58 GMT

I attach
error_log

Re: SMH 403 forbidden

Torsten. — Wed, 05 Sep 2007 15:03:13 GMT

It says

"Permission denied: access to / denied"

Not sure where it refers to "/".
I would consider to uninstall/re-install SMH first. Use a current version!

Re: SMH 403 forbidden

Fernando Boza — Wed, 05 Sep 2007 18:46:33 GMT

I uninstalled and installed
SysMgmtWeb_A.2.2.6.2_HP-UX_B.11.11_32+64.depot
but the problem is same

Re: SMH 403 forbidden

whiteknight — Wed, 05 Sep 2007 20:34:38 GMT

Fernando,

Please also compare the permission, adjust accordingly.

# cd /var/opt/hpsmh
# ll
total 16
dr-xr-xr-x 2 bin bin 96 Sep 15 12:53 certs
dr-x------ 2 bin bin 96 Sep 15 12:53 cookies
drwxr-x--- 2 hpsmh 79 96 Oct 6 12:29 logs
drwxr-xr-x 3 hpsmh 79 96 Sep 15 13:17 session
dr-xr-x--- 2 root 79 8192 Oct 6 14:36 sslshare
drwxr-x--- 2 hpsmh 79 96 Sep 15 12:53 tmp
dr-xr-xr-x 3 bin bin 96 Sep 15 12:53 tomcat
drwxr-xr-x 6 bin bin 96 Sep 15 12:53 wa
#

WK
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