topic Re: instant capacity in Operating System - HP-UX

instant capacity

Lexxx — Sun, 07 Oct 2007 08:03:37 GMT

I was trying to check the icap status in our hp box but it failed with errors below.
insmp6:/root#icapstatus
ERROR: The following low-level error occurred:

HTTP Error (500 Internal Server Error).
insmp6:/root#icapstatus -s
ERROR: The following low-level error occurred:

HTTP Error (500 Internal Server Error).
insmp6:/root#

Can somebody help explain what this error means and how to resolve it? thanks in advance

Re: instant capacity

Duncan Edmonstone — Sun, 07 Oct 2007 09:24:07 GMT

Hi,

iCAP uses the WBEM CIM providers to gather data. I would first check that icapd is running, and assuming it is, try troubleshooting your CIM configuration:

http://docs.hp.com/en/B8465-90017/ch07s01.html?btnPrev=%AB%A0prev

HTH

Duncan

Re: instant capacity

skt_skt — Sun, 07 Oct 2007 15:12:32 GMT

what is the model(wanted to confirm if it is a cell based system;looks so) and OS verion?which version of CIM/WBEM version you have?whihc Npar and icod version?

is there an entry an entry for icap in /etc/inittab?

Re: instant capacity

whiteknight — Sun, 07 Oct 2007 20:47:24 GMT

Lexxx,

1) Verify the icapd daemon is running.
2) Verify the cimservers are running

3) swverify \* and check the icap.log file for both partitions. )

4)you can try to kill the icapd daemon and verify it is automatically restarted.

5) You can try to stop the cimservers (and kill the cimserverd) then restart them.

WK

Re: instant capacity

Lexxx — Mon, 08 Oct 2007 04:50:31 GMT

Below is the reply to your question.
Yes icap is in the inittab.

insmp6:/var/adm/syslog#model
9000/800/rp8420
insmp6:/var/adm/syslog#uname -a
HP-UX insmp6 B.11.11 U 9000/800 3532574613 unlimited-user license
insmp6:/var/adm/syslog#swlist -l product | grep -i wbem
WBEMServices A.02.05 WBEM Services CORE Product for hp 9000 servers
insmp6:/var/adm/syslog#swlist | grep -i icap
B9073BA B.11.11.08.01.00.81 HP-UX iCOD Instant Capacity (iCAP)
insmp6:/var/adm/syslog#cat /etc/inittab | grep -i icap
icap:23456:respawn:/usr/lbin/icapd # Instant Capacity daemon
insmp6:/var/adm/syslog#

Re: instant capacity

Lexxx — Mon, 08 Oct 2007 05:13:47 GMT

Additional info

even I have problems in cimserver

insmp6:/etc#cimserver enableHttpsConnection=TRUE
PGS10024: Unable to start the CIM server.
CIM server is already running.
insmp6:/etc#cimconfig -l -c
Failed to list the config properties.
Empty HTTP response message.
insmp6:/etc#osinfo
osinfo error: Empty HTTP response message.
insmp6:/etc#ps -ef |grep wbem
root 2343 2342 0 May 23 ? 0:00 /opt/wbem/lbin/cimservera
root 2342 1 0 May 23 ? 169769:00 /opt/wbem/lbin/cimserver
root 2822 1 0 May 23 ? 3:39 /opt/wbem/lbin/cimserverd
root 14582 12662 1 13:11:02 pts/tb 0:00 grep wbem
insmp6:/etc#cimprovider -l
Empty HTTP response message.
insmp6:/etc#

Re: instant capacity

skt_skt — Mon, 08 Oct 2007 10:21:17 GMT

you are still to confirm if icapd is running( if i have not missed)

Re: instant capacity

Lexxx — Wed, 10 Oct 2007 05:03:40 GMT

Thanks a lot guys.
the problem was solved by restarting the Cimserver with http enabled option. points given to Duncan. thanks again