topic stm does not recognize memoryextension in Operating System - HP-UX

stm does not recognize memoryextension

Peter te Focht — Mon, 17 Dec 2007 14:53:31 GMT

Hello,
We just increased the memorysize from 24 GB to 40 GB on an ia64 hp server rx4640. The OS recognizes the 40 GB, but when running stm, this tool reports still 24 GB. What have I to do, to refresh the info of stm. I already stopped and started the diagmond.

Re: stm does not recognize memoryextension

Torsten. — Mon, 17 Dec 2007 15:09:57 GMT

Something wrong with your version?

Get a current version:

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

Re: stm does not recognize memoryextension

Torsten. — Mon, 17 Dec 2007 15:11:10 GMT

Current versions are

HP-UX 11i v3 (11.31) (September 07 release)
B.11.31.02.05, STM version: D.02.00
HP-UX 11i v2 (11.23) (December 07 release)
B.11.23.10.05, STM version: C.58.00
HP-UX 11i v1 (11.11) (December 07 release)
B.11.11.20.03, STM version: A.59.00
HP-UX 11.00 (March 04 release)
ID: B.11.00.27.xx, STM version: A.44.00

Run
# cstm
to get the version listed.

Re: stm does not recognize memoryextension

Peter te Focht — Mon, 17 Dec 2007 15:17:36 GMT

Hi Torsten,

Thanks for reply, we are running 11.23 and the stm version is C. 51.00. So maybe this is the problem??
Regards, Jan

Re: stm does not recognize memoryextension

Torsten. — Mon, 17 Dec 2007 15:22:00 GMT

C.51 is march 2006 and already unsupported, see
http://docs.hp.com/en/diag/stm/stm_upd.htm

Consider to install a supported version.
You can review all the release notes between these versions to see if there is a problem fixed related to yours - or simply upgrade.

What do you get if you run:

# echo "selclass qualifier memory;info;wait;infolog" | /usr/sbin/cstm

# /usr/contrib/bin/machinfo

Re: stm does not recognize memoryextension

Peter te Focht — Mon, 17 Dec 2007 15:29:35 GMT

Hi Torsten,

Problem solved. I ran cfg2html, the result was the 40 GB is recognized. Then I ran stm and the memory-capacity was up to date.
But I will upgrade my STM-version. The machinfo command also presents 40 GB memory. Thank you very much for your help.
Best regards, Jan

Re: stm does not recognize memoryextension

Gary Cantwell — Mon, 17 Dec 2007 16:54:38 GMT

Hi There,

Please take a moment to assign points to those who have taken the time to assist you. Here's how:

http://forums1.itrc.hp.com/service/forums/helptips.do?#33

Thanks,

Gary