topic System Handle in Operating System - HP-UX

System Handle

Dave Cast — Thu, 04 Sep 2008 13:51:06 GMT

Does anyone know WHAT the 'system handle' is or where it can be found? I am doing a patch analysis on two Hp Superdome's and was given a depot called SysInfo.6.14 - when I try to install it - it asks for several things (serial numbers etc.) but the 'system handle' is something I have never heard about.

Re: System Handle

Dave Cast — Thu, 04 Sep 2008 13:53:50 GMT

I called HP - and the person I spoke with wasn't much help - she didn't know either.

Re: System Handle

Pete Randall — Thu, 04 Sep 2008 13:54:41 GMT

It should be on your support contract - "support agreement ID" or "system handle" usually.

Pete

Re: System Handle

James R. Ferguson — Thu, 04 Sep 2008 13:57:36 GMT

Hi Dave:

"System Handle" is an older term. I believe that you now used the "SAID" (System Agreement ID). This should be visable to you via SUM (Support Account Manager).

Regards!

...JRF...

Re: System Handle

Mark McDonald_2 — Thu, 04 Sep 2008 13:57:54 GMT

is it the metal bit stick out of the side? the bit you pick it up with?

Re: System Handle

Dave Cast — Thu, 04 Sep 2008 14:00:03 GMT

Thanks guys....

and Mark 3 points for being somewhat funny.

Re: System Handle

Pete Randall — Thu, 04 Sep 2008 14:05:12 GMT

Really, Mark!!! Get a grip.

Pete

Re: System Handle

Mark McDonald_2 — Thu, 04 Sep 2008 14:25:37 GMT

It would be a good bloody grip to pick a superdome up.