topic Re: ADOBE 7 Reader Problems in Operating System - HP-UX

ADOBE 7 Reader Problems

Donald Thaler — Fri, 31 Oct 2008 12:53:58 GMT

Installed adober reader 7 on HP-UX 11.23 Itanium and i and getting this error:

/usr/lib/dld.sl: Can't find path for shared library: libgdk_pixbuf_xlib-2.0.sl

the gtk libaries have been installed

Re: ADOBE 7 Reader Problems

V. Nyga — Fri, 31 Oct 2008 14:58:42 GMT

Hi,

you've to find the path where these libraries are.
Then you have to create/expand the environment variable 'SHLIB_PATH'.
Either you'll set these pathes during login or at the beginning of a script that starts your executable.

HTH
Volkmar

Re: ADOBE 7 Reader Problems

TTr — Fri, 31 Oct 2008 19:29:32 GMT

You need to install the GDK (not gtk) and all its dependencies. Take a look at

http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=&threadId=1040872

Re: ADOBE 7 Reader Problems

Donald Thaler — Mon, 03 Nov 2008 17:23:24 GMT

installed gdk, still getting same error...gdk installed to /usr/local/lib/hpux32...the file libgdk_pixbuf_xlib-2.0.sl still can't be found ???

Re: ADOBE 7 Reader Problems

Pete Randall — Mon, 03 Nov 2008 17:46:41 GMT

What does "echo $SHLIB_PATH" return?

Pete

Re: ADOBE 7 Reader Problems

Donald Thaler — Mon, 03 Nov 2008 17:59:56 GMT

$SHLIB_PATH=
/u01/app/oracle/product/10.2.0/lib:/usr/dt/lib:/usr/lib:/usr/local/bin:/usr/local/lib/hpux32

Re: ADOBE 7 Reader Problems

Dennis Handly — Tue, 04 Nov 2008 05:01:48 GMT

Do you have a PA shlib libgdk_pixbuf_xlib-2.0.sl on your system?

>installed gdk, gdk installed to /usr/local/lib/hpux32

This is the wrong directory. This is the directory for IPF native 32 bit shlibs, not PA shlibs.

>/u01/app/oracle/product/10.2.0/lib:/usr/dt/lib:/usr/lib:/usr/local/bin:/usr/local/lib/hpux32

Do you have libgdk_pixbuf_xlib-2.0.sl in one of these and what does file(1) show?

(Once you get this working, maybe I should also fix my system. This was where I was blocked too.)

Re: ADOBE 7 Reader Problems

Donald Thaler — Tue, 04 Nov 2008 14:43:54 GMT

Dennis....
Do you have a PA shlib libgdk_pixbuf_xlib-2.0.sl on your system? no

>installed gdk, gdk installed to /usr/local/lib/hpux32

This is the wrong directory. This is the directory for IPF native 32 bit shlibs, not PA shlibs. this is where it was installed when i ran swinstall ??
(pardon my ingnorance but does IPF refer to itanium and PA refer to PARISC ?) My system is an hp rx6600(itanium)

Do you have libgdk_pixbuf_xlib-2.0.sl in one of these and what does file(1) show? no

Re: ADOBE 7 Reader Problems

TTr — Tue, 04 Nov 2008 15:36:59 GMT

Donald, I installed the 11.11hppa version of adobe and installed the gdk package. The libraries are under /usr/local/lib. The file in question is called libgdk_pixbuf.sl (note it does not have the -2.0 in the name). So the /usr/local/lib needs to be added to the SHLIB_PATH file/variable and a soft link /usr/local/lib/libgdk_pixbuf_xlib-2.0.sl needs to be created pointing to the libgdk_pixbuf_xlib-2.0.sl file. I got adobe to go past the libgdk error but of course there are other dependencies after that.

I also checked the gdk 11.23ia depot. Yes it does not have the sl file anywhre. Instead it has a libgdk_pixbuf_xlib file without any extension. This is a "so" or ".so" type of file which is typical for ia platforms. It also has a libtool script ".la" file. I am not sure what has happened.
Either a library option was missed during the compiling of the gdk package,
or the adobe binaries were not build with the correct library options.
Check that you have the correct adobe binaries just in case.
I don't have access to an ia64 server today. I might try it tomorrow.

Re: ADOBE 7 Reader Problems

Donald Thaler — Tue, 04 Nov 2008 16:09:53 GMT

how does the gdk package get compiled ?
i just ran swinstall to install the gdk depot.

Re: ADOBE 7 Reader Problems

TTr — Tue, 04 Nov 2008 17:56:19 GMT

You did the right thing using swinstall. The compiling was done when the package was created at the porting site. Verify that you have the correct adobe binary for 11.23ia. Although that may have been compiled incorrectly as well. As I said I will give it a try tomorrow on an 11.23ia server.

Re: ADOBE 7 Reader Problems

Donald Thaler — Tue, 04 Nov 2008 19:00:07 GMT

how do i Verify that I have the correct adobe binary for 11.23 ??

Re: ADOBE 7 Reader Problems

Dennis Handly — Wed, 05 Nov 2008 10:20:15 GMT

>does IPF refer to Integrity and PA refer to PA-RISC?

Yes, it means Integrity.

>how do I verify that I have the correct adobe binary for 11.23?

If it doesn't work, you have the latest version. :-)

>TTr: Verify that you have the correct adobe binary for 11.23ia.

There is none. There is just a once size fits all PA binary.

Looking at the previous thread, there is a link to the Adobe site:
http://kb.adobe.com/selfservice/viewContent.do?externalId=333102&sliceId=1

This says use HP's version of GTK. This works fine except I already have an IPF version of this to run firefox/thunderbird.

Taking the PA version and spending several hours, I have no end of problems trying to run PA and IPF code out of the same distribution tree, /opt/gtk2.6/.

About the only thing left is binary patching if I want to run both at the same time.

Or building everything from source.

Re: ADOBE 7 Reader Problems

TTr — Wed, 05 Nov 2008 14:18:41 GMT

I installed the generic acrobat binary on 11.23ia and of course the same error came up. It is a parisc binary as Dennis mentioned, it ran under the ARIES32 environment.
So I copied the libgdk_pixbuf_xlib.sl from the parisc GDK package to /opt/Adobe/Acrobat7.0Reader/hppahpux/lib and renamed it to libgdk_pixbuf_xlib-2.0.sl
Now it goes pass the gdk error and as expected it complains about the next prerequisite which is the XPM package. I don't want to install any more packages on my server at this time but I suspect similar errors may come up and probably puting these parisc libraries in the acrobat lib subdirectory is a good idea so that you don't flood your 11.23ia server with parisc binaries and libraries.

Re: ADOBE 7 Reader Problems

Dennis Handly — Wed, 05 Nov 2008 18:57:45 GMT

>TTr: probably putting these pa-risc libraries in the acrobat lib subdirectory is a good idea so that you don't flood your 11.23ia server with pa-risc binaries and libraries.

The problem I found is that there are configuration files that point to other sllibs.

Re: ADOBE 7 Reader Problems

Donald Thaler — Wed, 05 Nov 2008 19:14:38 GMT

sounds to me like i should go back to adobe and tell them we need a different install for an itanium system ... thanks to everyone for there assistance

Re: ADOBE 7 Reader Problems

Dennis Handly — Wed, 05 Nov 2008 21:28:30 GMT

>tell them we need a different install for an Integrity system

I'm not sure they will be thrilled to hear that one size doesn't fit all.

But you could mention they need to mention where to download that GTK, at least for PA.

Re: ADOBE 7 Reader Problems

Dennis Handly — Thu, 06 Nov 2008 00:27:55 GMT

Or better yet, have them download HP's sources and build in the /opt/Adobe/ directory so it won't conflict and a user doesn't have to download multiple pieces.

Re: ADOBE 7 Reader Problems

Donald Thaler — Thu, 06 Nov 2008 13:26:53 GMT

i went to adobe website and in their knowledge base there are a couple of threads about this and it seems the solution is to download the PA RISC binaries for acrobat reader.. will try and see what happens

Re: ADOBE 7 Reader Problems

Dennis Handly — Thu, 06 Nov 2008 13:35:05 GMT

>it seems the solution is to download the PA RISC binaries for acrobat reader.

Didn't I say that? It works fine, unless you have the IPF version of firefox/thunderbird.