topic Re: Installing Diagnostics in Operating System - HP-UX

Installing Diagnostics

Jennifer Chiarelli — Thu, 20 Jul 2000 18:50:41 GMT

I am getting the following email message on a J2240 which I recently installed HP-UX 11.

WARNING: POTENTIAL SYSTEM PROBLEM - For Series 700 Machines

System Diagnostics & Error Logging programs have NOT been
installed on your system. Without these tools installed,
information that could help prevent a system or peripheral failure
will be lost. In addition, if a failure occurs, HP will not have
the tools or data to diagnose the cause of the problem in a timely
manner. This MAY CAUSE INCREASED DOWNTIME and possible future
failures. HP strongly suggests that you load these tools, which
are provided on the Support Media included with your installation
or update software.

I have found Diagnostics on the HP-UX 11.0 Support Plus CD. But swinstall will not install it. I ran swreg -l depot /cdrom but it does not help. How should I go about installing Diagnostics?

Re: Installing Diagnostics

Kofi ARTHIABAH — Thu, 20 Jul 2000 18:58:09 GMT

Could you please post the error messages you are getting - also post the swinstall command that you are trying to use.

Re: Installing Diagnostics

Antoanetta Naghiu — Thu, 20 Jul 2000 19:00:28 GMT

You have to go one level deeper.
If you are using HP-UX Support Plus, the depot is not simple /cdrom is /cdrom/DIAGNOSTICS/B.11.00
There are some readme files as well.
For general patches, access /cdrom/XSWGR1100

Re: Installing Diagnostics

Rick Garland — Thu, 20 Jul 2000 19:00:38 GMT

mount the cd, start swinstall.
You will need the full path to where the DIAGS are on the CD.

Also, for 11.00, patch PHKL_18543 is required. I believe a total of 7 patches are required when the dependencies are worked out.

Installing DIAGS on 11.00 does not require a reboot but patch installation does.

Re: Installing Diagnostics

James R. Ferguson — Thu, 20 Jul 2000 19:01:05 GMT

Lanny:

Specify the source as:

/cdrom/DIAGNOSTICS/B.11.00

and be sure to specify the reinstall option as true.

...JRF...

Re: Installing Diagnostics

Brian M. Fisher — Thu, 20 Jul 2000 19:03:05 GMT

When you select your Depot Source select /cdrom/DIAGNOSTICS/B.11.00

Brian
<*(((>< er

Re: Installing Diagnostics

Rick Garland — Thu, 20 Jul 2000 19:23:32 GMT

NOTE: Put the patches on before installing DIAGS

Re: Installing Diagnostics

Jennifer Chiarelli — Thu, 20 Jul 2000 19:32:11 GMT

Thanks everyone! I was using swinstall and then defining the source as /cdrom/DIAGNOSTICS. I'll try defining it further.