topic Re: Printing problem from apps side in Operating System - HP-UX

Printing problem from apps side

pkumar97 — Mon, 23 Feb 2009 08:43:42 GMT

Dear Team,
i configured one Epson LQ 590 on hp-ux 11.23 box, the printer is working fine from unix side. But am not able to take the print out from the apps side, is it becasue of the driver we configured on unix level or something wrong with the unix configuration. It is a network printer connected via jetdirect card.

Re: Printing problem from apps side

Ganesan R — Mon, 23 Feb 2009 08:49:10 GMT

Hi Prasanth,

If the printer is able to print from unix side, then there is no issue with printer or unix.

Normally applications will have it's own configuration file, where you need to mention the printer name or queue name and printing attributes. Have you checked with application people on this?

Sometime application will pool directly to the default printer on unix. Just check if the printer needs to be configured as default printer.

Re: Printing problem from apps side

pkumar97 — Mon, 23 Feb 2009 08:55:46 GMT

Dear Ganesh , This is an epson printer Epson LQ 590 , so for this configuration which driver type of the printer we need to select in unix side . there are some unix supported types example

1) HP LaserJet IIISi
2) HP PaintJet XL300
3) HP LaserJet 4 Plus / 4M Plus
4) HP LaserJet 5L
5) HP LaserJet 5MP
6) HP LaserJet 5P
7) HP LaserJet 4MP
8) HP LaserJet 4P
9) HP LaserJet 4L
10) HP LaserJet 4ML
11) HP LaserJet 6MP Printer
12) HP LaserJet 6P Printer
13) HP LaserJet 6L Printer
14) HP Deskjet 2000C Printer
15) HP LaserJet 8500
16) Hewlett-Packard 2500C Series
17) HP LaserJet 1100A Printer-Copier-Scanner
18) HP LaserJet 5Si / 5SiMX
19) HP LaserJet 4V
20) HP DeskJet 1600C
21) HP DeskJet 1600CM
22) HP LaserJet 5
23) HP LaserJet 5M
24) HP LaserJet 5N
25) HP Color LaserJet 5
26) HP Color LaserJet 5M
27) HP Color LaserJet
28) HP DesignJet 750C
29) HP DesignJet 750C Plus
30) HP DesignJet 755CM
31) HP DesignJet 700
32) HP DesignJet 2500CP
33) HP DesignJet 2000CP
34) HP DesignJet 3500CP
35) HP LaserJet 4000 Series
36) HP LaserJet 5000 Series
37) HP Color LaserJet 4500
38) HP DesignJet 3000CP
39) HP LaserJet 8100 Series
40) HP Mopier 320
41) Hewlett-Packard DesignJet 1050C (E sized
42) Hewlett-Packard DesignJet 1055CM (E sized
43) HP LaserJet 8000 Series
44) Hewlett-Packard LaserJet 4050 Series
45) HP LaserJet 8150 Series
46) HP Color LaserJet 4550
47) HP LaserJet 4 / 4M
48) HP LaserJet 4Si / 4SiMX
49) Hewlett-Packard LaserJet 2100 Series
50) HP PaintJet XL300
51) HP CopyJet / CopyJetM
52) HP DeskJet 1200C / 1200C/PS
53) HP DesignJet 650C
54) To Select dumbplot model script for plotter
55) To Select dumbplot model script for printer
56) To Select dumbplot model script for printer with CR
57) HP PCL3 Printer not given in this list
58) HP LaserJet Printer not given in this list
59) HP Plotter not given in this list

Re: Printing problem from apps side

Ganesan R — Mon, 23 Feb 2009 09:47:23 GMT

Hi Prasanth,

You need to to select no 55(To Select dumbplot model script for printer
) if I am not wrong..

Re: Printing problem from apps side

Ganesan R — Mon, 23 Feb 2009 10:28:03 GMT

Hi Prasanth,

This thread may helpful for you..

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1170682

Re: Printing problem from apps side

Bill Hassell — Mon, 23 Feb 2009 11:34:24 GMT

> the printer is working fine from unix side. But am not able to take the print out from the apps side

There is no printer driver in HP-UX. Since you said the printer works from the unix side, I am assuming that you can run this command:

lp -depsonprn /etc/profile

and it prints a normal page with /etc/profile. That means the printer is installed properly. But what is the error message when you say "not able to take the print out from the apps side"? Or do you mean that something is printed but it is not formatted as expected?

Re: Printing problem from apps side

pkumar97 — Mon, 23 Feb 2009 11:41:00 GMT

Dear Team,
Error means what ever we are printing from unix side means suppose if we are sending a print request like lp -d Printqueue /etc/profile it is comming perfectly, when the user sending print request from oracle apps , it is always printing as 1,2,3,4 ..... ie o/p will be always 1,2,3,4 ....

Re: Printing problem from apps side

OldSchool — Mon, 23 Feb 2009 16:59:04 GMT

"when the user sending print request from oracle apps , it is always printing as 1,2,3,4 ..... ie o/p will be always 1,2,3,4 ...."

which would indicate that the printer as defined / installed in HPUX is fine. The problem lies in the Oracle printer definition. How *that's* corrected, I know not.

Re: Printing problem from apps side

Bill Hassell — Mon, 23 Feb 2009 18:10:30 GMT

> , it is always printing as 1,2,3,4 ..... ie o/p will be always 1,2,3,4 ....

I don't see any difference, but as mentioned, Oracle must be specifically configured for every printer model. Unlike Windows, there is no printer metalanguage between the app and the printing subsystem. You must configure Oracle to use the LQ 590 (if it is supported).

Re: Printing problem from apps side

pkumar97 — Tue, 24 Feb 2009 05:24:26 GMT

Dear Team,
we already have the same model of printer which is configured in oracle , it is working fine, i checked with my dba about the configuration he is saying everything is perfect from his end , any hope ?

Re: Printing problem from apps side

pkumar97 — Tue, 24 Feb 2009 13:41:53 GMT

am closing this thread i will recreate the printer once again . Thanks team thanks for the help and time