topic Re: swa error in Operating System - HP-UX

swa error

MKR_1 — Wed, 29 Jul 2009 14:18:57 GMT

Hi Admins
Getting follwing error after installing swa.Could you pls help to resolve this

#swa report

======= 07/10/08 14:09:40 BST BEGIN Report on Issues and New Software (user=root) (jobid=atkdev)

* Gathering Inventory
* Using existing inventory for host "atkdev"
ERROR: Cannot find the full Software Assistant run-time components. Please install the SwAssistant bundle from https://www.hp.com/go/swa.

======= 07/10/08 14:09:42 BST END Report on Issues and New Software failed with 1 error. (user=root) (jobid=atkdev)

NOTE: More information may be found in the Software Assistant logfile "/var/opt/swa/swa.log".

Re: swa error

James R. Ferguson — Wed, 29 Jul 2009 14:24:16 GMT

Hi:

> ERROR: Cannot find the full Software Assistant run-time components. Please install the SwAssistant bundle from https://www.hp.com/go/swa.

Did you do this?

Regards!

...JRF...

Re: swa error

MKR_1 — Wed, 29 Jul 2009 14:26:44 GMT

Yes I downloaded the same bundle and installed it

Re: swa error

MKR_1 — Wed, 29 Jul 2009 14:30:27 GMT

swlist -l bundle|grep -i swa
SwAssistant C.02.26 HP-UX Software Assistant

Re: swa error

James R. Ferguson — Wed, 29 Jul 2009 14:30:53 GMT

Hi (again):

Please do:

# swverify SwAssistant

...to look for problems.

Regards!

...JRF...

Re: swa error

MKR_1 — Wed, 29 Jul 2009 14:35:29 GMT

Validation is succeeded.Is there any thing else which is causing the problem

Agent session started for user "root@atkdev". (pid=25689)

* Beginning Analysis Phase.
* Target: atkdev:/
* Target logfile: atkdev:/var/adm/sw/swagent.log
* Reading source for file information.
* Configured Judy-lib.JUDY-COMMON,l=/,r=B.11.11.04.13
* Configured SWA.SWA-MX,l=/,r=C.02.26
* Configured SWA.SWA-REPORT,l=/,r=C.02.26
* Configured SWA.SWA-SH,l=/,r=C.02.26
* Configured SwaMin.SWA-ENG-A-MAN,l=/,r=C.02.26
* Configured SwaMin.SWA-RUN,l=/,r=C.02.26

* Summary of Analysis Phase:
Verified SwAssistant,l=/,r=C.02.26
+ Verified Judy-lib.JUDY-COMMON,l=/,r=B.11.11.04.13
Verified SWA.SWA-MX,l=/,r=C.02.26
Verified SWA.SWA-REPORT,l=/,r=C.02.26
Verified SWA.SWA-SH,l=/,r=C.02.26
Verified SwaMin.SWA-ENG-A-MAN,l=/,r=C.02.26
Verified SwaMin.SWA-RUN,l=/,r=C.02.26
* 6 of 6 filesets had no Errors or Warnings.
* The Analysis Phase succeeded.

======= 07/10/08 14:24:00 BST END verify AGENT SESSION (pid=25689)
(jobid=atkdev-0074)

Re: swa error

Bob E Campbell — Wed, 29 Jul 2009 15:01:24 GMT

What versions of Java do you have installed?

Re: swa error

MKR_1 — Wed, 29 Jul 2009 15:07:11 GMT

[root]atkdev:/work/RESMON> swlist -l product|grep -i java
Java-PlugIn1-2 1.2.2.11.01 Plug-In for Java 2
Java2-RTE13_base 1.3.1.02.01 Java 2 RTE 1.3 (700/800), PA1.1 Portable
Java2-RTE13_doc 1.3.1.02.01 Java 2 RTE 1.3 (700/800), Distribution License
Java2-RTE13_perf 1.3.1.02.01 Java 2 RTE (700/800), PA2.0 Performance Add On
Java2RTE_base 1.2.2.11.01 Java 2 RTE (700/800), PA1.1 Portable
Java2RTE_doc 1.2.2.11.01 Java 2 RTE (700/800), Distribution License
Java2RTE_perf 1.2.2.11.01 Java 2 RTE (700/800), PA2.0 Performance Add On

Re: swa error

Bob E Campbell — Wed, 29 Jul 2009 15:12:05 GMT

Well then that is the problem. The fileset SWA.SWA-JAR has a dependency on at least the 1.4 JRE. With those older Java revisions only a partial install took place and the swinstall log or /var/adm/sw/swagent.log will show that it was deselected.

Update Java to 1.4, 1.5, or 6 from http://www.hp.com/go/Java and then run the swinstall command for SWA again to get the missing piece.

Re: swa error

Bob E Campbell — Wed, 29 Jul 2009 15:17:25 GMT

Just double checking... if this system is running HP-UX 11.11 we are good to go. If it is on 11.00 or earlier we have a different issue.

Re: swa error

MKR_1 — Wed, 29 Jul 2009 15:35:27 GMT

Great Bob.It solved the problem.Thanks