topic Re: Large syslog.log file in Operating System - HP-UX

Large syslog.log file

Roro_2 — Thu, 26 Nov 2009 14:29:43 GMT

Hello,

Our customer had an rp3440 running HPUX 11i v2 .
We nioticed that the syslog.log file became very large ; the following line is repeated continuously ( every second ) :
" Nov 23 04:01:36 bbacist1 vmunix: function == 0x803C8, arg == 0x41EB3400, ticks == 0xFECAB1F4, flags == 0x0 "

Please advice ASAP.

Thanks and Regards

Roger

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 14:38:21 GMT

Hi Roro,

Do you get anything like this also in syslog:
vmunix: Timeout called with negative time.

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 14:45:13 GMT

Hi.....

If any Symantec product is present on your server, then probably it is because of that and so you might have to take their support.

Re: Large syslog.log file

Roro_2 — Thu, 26 Nov 2009 14:47:29 GMT

Hello,
The above line is repeated continuously , and only the value after " Ticks " is changing from line to line.

Regards

Roger

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 14:51:43 GMT

What is o/p of :

# echo "0x803C8/a" | adb -o /stand/vmunix /dev/kmem

Any Symantec product installed on your server?

Re: Large syslog.log file

Roro_2 — Thu, 26 Nov 2009 14:52:30 GMT

Hi,

No Symantic product installed, only Oracle database and Oracle application.

Regards

Roger

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 14:56:54 GMT

Please post :
# dmesg

And what is the uptime of the server?

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 15:05:11 GMT

What is output of:
# echo "0x803C8/i" |adb /stand/vmunix /dev/kmem

Re: Large syslog.log file

Robert-Jan Goossens — Thu, 26 Nov 2009 15:06:46 GMT

Roro,

Have a look at this document from ITRC technical database.

Title: HP-UX 11i v1 Operating Environments - "Timeout called with negative time" error in dmesg and syslog.log file
Document ID: emr_na-c01205240-3

http://www11.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01205240-4

The document describes a MPT driver error on 11.11 but there is also an update for 11.23.

https://h20293.www2.hp.com/portal/swdepot/try.do?productNumber=A7173A

Regards,
Robert-Jan

Re: Large syslog.log file

Roro_2 — Thu, 26 Nov 2009 15:13:08 GMT

Hi,

- I could find in syslog file and before the repeated lines , the following line :
"timeout called with negative time"
- the uptime showed 502 days .

Regards

Roger

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 15:17:27 GMT

Please have a look on these threads with same kind of issue:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1314380

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1386609

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1239188

http://forums13.itrc.hp.com/service/forums/questionanswer.do?threadId=1239188&admit=109447627+1259247378055+28353475

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1167624

Re: Large syslog.log file

Roro_2 — Thu, 26 Nov 2009 15:40:15 GMT

Hi,

Please find below the output of the following command :

# echo "0x803C8/i" | adb /stand/vmunix /dev/kmem
mpt_os_callback:
mpt_os_callback:STD r2,-16(r30)

What do you suggest to do on the server.

Regards

Roger

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 15:48:00 GMT

Hi Again,

See this thread:
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1259250313495+28353475&threadId=1314380

Probably you need to update the MPT drivers.

Re: Large syslog.log file

R.K. # — Thu, 26 Nov 2009 15:53:31 GMT

This is where you will get it:

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=scsiU320-00