topic DVD Problem in Operating System - HP-UX

DVD Problem

Mousa55 — Sun, 20 Dec 2009 11:23:44 GMT

Hi All,

i am trying to find the DVD drive on my system rp8420 (11.11) with using ioscan -fnC disk but i can't find it. and you can find the full ioscan output in attached file.

thanks

Re: DVD Problem

sujit kumar singh — Sun, 20 Dec 2009 11:57:46 GMT

hi

check for physical connectivity as well as the SCSI ID of the DVD ROM.

see if that is powered on

regards
sujit

Re: DVD Problem

R.K. # — Sun, 20 Dec 2009 15:48:35 GMT

HI Nejad,

If everything looks okay (power and physical conn), then try to connect drive to any other server and see if it can be detected.
It might be HW issue also.

Re: DVD Problem

Bulent ILIMAN — Mon, 21 Dec 2009 00:26:38 GMT

Is this a partitionned system?

If so, and if you have installed both tape and DVD then you may access only one of them from each partition.

If this is the case then you will need to replace the DVD drive with your DAT tape drive.

Re: DVD Problem

SoorajCleris — Mon, 21 Dec 2009 03:45:17 GMT

Hi Nejad,

From the IOSCAN output, I can see that the partition is used CELL3. By default the hardware path for the internal DVD drive is

0/0/0/2/1.X.0

Please check from your other partitions it the DVD is visible.

Regards,
Sooraj

Re: DVD Problem

Mousa55 — Mon, 21 Dec 2009 05:09:17 GMT

Hi All,

thanks for all your replay and sorry for the delay in reply.

yes this is npar, but each npar have DVD drive and tape drive, i can see the tape but i can't see the dvd.
and i check the physical connectivity but all SCSI ID are connected, and i can eject the dvd manually. and i reboot the server but the problem is still.

how to soolve this problem?

thanks and regards

Re: DVD Problem

Torsten. — Mon, 21 Dec 2009 06:14:15 GMT

I would check the cable for bent pins now.

Re: DVD Problem

Mousa55 — Mon, 21 Dec 2009 07:28:52 GMT

Hi,

the all pins of SCSI cable it's ok

thanks

Re: DVD Problem

Torsten. — Mon, 21 Dec 2009 07:42:08 GMT

If you can confirm the drive is connected to this nPar, the device itself may have a problem. If it is hotplug (e.g. in a tape array chassis), consider to pull and push it.