topic Server reboot in Operating System - HP-UX

Server reboot

Nanda M — Sun, 21 Mar 2010 11:41:48 GMT

Hi,

My server got rebooted due to the below output so could tell me what need to be check,

baysmg # model
9000/800/SD32000
baysmg # uname -a
HP-UX baysmg B.11.11 U 9000/800 304604633 unlimited-user license

==============================================
11:59 Sun Mar 21 2010. Reboot after panic: , isr.ior = 0'10340015.0'781fc50

==============================================

Re: Server reboot

DeafFrog — Sun, 21 Mar 2010 12:09:54 GMT

Hello Nanda ,

check files in cd /var/tombstones/;ls -lrt and /var/adm/crash;ls -lrt and OLDsyslog.log in /var/adm/syslog.

Regards ,
FrogIsDeaf

Re: Server reboot

DeafFrog — Sun, 21 Mar 2010 13:32:31 GMT

can you post reply of some thing likethis :
cd /var/adm/crash
grep panic crash*/INDEX

BR ,
frog

Re: Server reboot

Raj D. — Sun, 21 Mar 2010 14:19:22 GMT

Nanda,

To check /var/adm/crash/cash.x/ if there is a crash dump need to be analyze to determine the cause of the panic.

Also you can check the MP logs for fatal error, filter it with Alert level 5, or 7 .

Finally you need to upload the /car/adm/crash/crash.x/ data to HP to know the actual cause of the panic. Subsequently you can run a small utility crashinfo and can get a text file the result, and HP can tell what caused the panic , may be due to hardware or software issue. If you see file in /var/tombstone may be you have bad cpu.
Just carry on the troubleshooting.

Cheers,
Raj.

Re: Server reboot

Nanda M — Sun, 21 Mar 2010 15:33:48 GMT

Hi

I have pasted crash INDEX output

baysmg # grep panic crash*/INDEX
crash.0/INDEX:panic , isr.ior = 0'10340007.0'78de21d8
crash.1/INDEX:panic , isr.ior = 0'10340015.0'781fc50
baysmg #

drwxr-xr-x 2 root root 4096 Apr 4 2003 crash.0
drwxr-xr-x 2 root root 4096 Mar 21 11:59 crash.1

Please guide me what i need to do.

Re: Server reboot

Benoy Daniel — Sun, 21 Mar 2010 23:32:59 GMT

Is it a Oracle RAC?.

Re: Server reboot

Kapil Jha — Mon, 22 Mar 2010 00:30:58 GMT

Do you have any thing in /var/adm/syslog/syslog.log
its a panic i think you should involve HP send the crash file to get it analysed.

as suggest please check MP logs if you can see any hardware problem there.

BR,
Kapil+

Re: Server reboot

Johnson Punniyalingam — Mon, 22 Mar 2010 01:06:43 GMT

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1412710