topic Re: dtterm doesnt appear after mounting with the new NAS server in Operating System - HP-UX

dtterm doesnt appear after mounting with the new NAS server

Ken T Tran — Fri, 26 Nov 2010 08:20:08 GMT

Hi All,
I have a problem as following:
If I log in as root, I can get the dtterm window with # prompt. But if I login as a normal user the window comes up, but no .$ prompt. This is HP UX 11.11. I need to wait press ^ C and wait for 5 minutes for the $ prompt appears.
The problem appears after i mount the user home directory with new NAS, and only appeared on HP UX WSs. Linux Work Stations are working fine.

Thanks you for your help.

Re: dtterm doesnt appear after mounting with the new NAS server

Shibin_2 — Fri, 26 Nov 2010 09:05:58 GMT

How about your bdf command? Is it working properly?

Is there any user audit running? Disable it and try again.

Re: dtterm doesnt appear after mounting with the new NAS server

Alex Glennie — Fri, 26 Nov 2010 12:51:44 GMT

change the location of your history file in the profile with "export HISTFILE=/tmp/.sh_history.$(whoami)") or similar .... any better ?

Re: dtterm doesnt appear after mounting with the new NAS server

V. Nyga — Mon, 29 Nov 2010 11:09:20 GMT

Hi,

check export at NAS and mount configuration at the client if the user has the proper rights to read 'his' home directory.
After the $ prompt appears - can you change to the home dir?

V.

P.S.
Which hardware is NAS?
Which sharing tool is running?
Is the user know at the NAS?

Re: dtterm doesnt appear after mounting with the new NAS server

Ken T Tran — Fri, 10 Dec 2010 20:16:36 GMT

Hi All,
Sorry for the late response b/c i had another problem and it was solved.
I did export the HISTFILE but the result is still the same.
I also noticed that. After the $ appear, i could not run any command like
/opt/hp93000/soc/bin/Smarttest. I used to run it on the old NAS.

Moreover: i didn't see the hpuxci process running on the hpux (it always run with the old NAS)
The NAS is Overland N2000.
Is there anything i need to check.

Thanks for your help.
Ken

Re: dtterm doesnt appear after mounting with the new NAS server

Steven Schweda — Fri, 10 Dec 2010 22:25:55 GMT

> If I log in as root, [...]

If you log into WHAT, exactly? From where?

> [...] This is HP UX 11.11. [...]

Great. Is this some workstation, and you're
sitting at its keyboard/mouse/display, or are
you sitting at some other (unspecified)
device and logging in remotely to the HP-UX
system?

> [...] new NAS [...]

Not a very detailed description of the device
or its configuration.

> [...] but no .$ prompt.

> [...] After the $ appear, [...]

Make up your mind?

Not clear to me:

1. What you're doing.

2. What happens when you do it.

If a local (workstation console) session
doesn't work, then you might try something
remote, like rsh/remsh, ssh, Telnet, ...

If something in a user's shell start-up
file (.cshrc, .login, .profile, ...) is
causing trouble, then you might try moving
any such file out of the way.

Can "root" see other users' home directories?

Otherwise, you might try to provide a clear
explanation of items 1 and 2 above.

Re: dtterm doesnt appear after mounting with the new NAS server

Ken T Tran — Sat, 11 Dec 2010 00:12:14 GMT

i am trying to explain more clearly
1. HPUX WS is a NIS client. It's working fine with the old NAS4500. I just upgraded to the new NAS N2000 and the problems happen (only with HP UX WSs, Windows WSs and Linux WSs are working).
a. I mount the WS with the NAS2000. When i login by any user account and open a terminal window at local(user home directories reside on the NAS) . I need to press ^C and wait for about 4 minutes then the $ appears. It's the same result for ssh or tellnet, i need to press ^C and wait then the $ appear.
For the root user, the # appears right away.
b. Scripts that worked before with the old NAS, don't work with the new NAS (even dont work with root account). They hang up and i need to press ^C to abort.

I delete .cshrc, .login, .profile but nothing change.
is there anything else i need to look into to solve the problem? Please advise.

thanks.
Ken

Re: dtterm doesnt appear after mounting with the new NAS server

Steven Schweda — Sat, 11 Dec 2010 19:08:50 GMT

> 1. HPUX WS is a NIS client. [...]

NIS or NFS?

> a. I mount the WS with the NAS2000. [...]

I don't know what that means. Assuming that
NFS is involved, I can't see how the NFS
exports were specified. I also can't see how
the mounts were done on the client.

> Can "root" see other users' home
> directories?

Still wondering.

As usual, showing actual commands with their
actual output can be more helpful than vague
descriptions or interpretations.

Re: dtterm doesnt appear after mounting with the new NAS server

Dennis Handly — Sat, 11 Dec 2010 22:42:59 GMT

>I need to wait press ^C and wait for 5 minutes for the $ prompt appears.

It could be a locking problem with your shell history file? Is it over NFS or local to your system?

Re: dtterm doesnt appear after mounting with the new NAS server

V. Nyga — Mon, 13 Dec 2010 08:50:50 GMT

Hi again,

>After the $ appear, i could not run any command ....
Can you run 'pwd'?
What's the result?
Is it the home dir of the user?

Who is your NIS server?

V.

Re: dtterm doesnt appear after mounting with the new NAS server

Ken T Tran — Mon, 13 Dec 2010 21:43:09 GMT

Hi All,
After i switch one of user from Bourne Shell to C shell and they are ok. I will very again and update.
Thanks.
Ken

Re: dtterm doesnt appear after mounting with the new NAS server

Dennis Handly — Tue, 14 Dec 2010 04:30:12 GMT

>After I switch one of user from Bourne Shell to the scummy C shell and they are ok.

No Bourne shell here. Most likely the Posix shell and having problems locking the NFS history file.

Re: dtterm doesnt appear after mounting with the new NAS server

Ken T Tran — Tue, 14 Dec 2010 06:30:43 GMT

Hi All,
after i export HISTFILE to /tmp from /etc/profile, now $ appears right away. Thanks for your help.
However, i still have other problem:
i couldn't run other application that i could run before such as:
/opt/hp9300/soc/prod_env/bin/HPSmarTest -o

After i typed, it just stuck right there. I check ps -ef|grep hp, but hp processes are running (usually, there are a lot of hp processes that run after the command). I need to type ^C to cancel.
is there any shell setup that i need to change?
Thanks.
Ken

Re: dtterm doesnt appear after mounting with the new NAS server

Dennis Handly — Tue, 14 Dec 2010 06:33:32 GMT

>I couldn't run other application that I could run before such as:
>/opt/hp9300/soc/prod_env/bin/HPSmarTest

Sorry, I'm not sure what it does? Something to do with disk drives?

Re: dtterm doesnt appear after mounting with the new NAS server

Ken T Tran — Tue, 14 Dec 2010 07:00:50 GMT

Hi,
It is an application that controls some instruments that are connected to the WS through optical wires. You guys may not know that.
If i change the shell default to C shell, login and i could run that script without error or hang up.
But if i just type csh from the Posix shell. I couldn't run that.

Ken

Re: dtterm doesnt appear after mounting with the new NAS server

Alex Glennie — Tue, 14 Dec 2010 19:36:22 GMT

If i change the shell default to C shell, login and i could run that script without error or hang up.
But if i just type csh from the Posix shell. I couldn't run that.

Confusing ...

Can you detail if at present any shell works with the application AND how or what commands you used to perform this.

Thought : add set -x to script ... maybe shows some clues ?