topic Re: the sendmail problem in Operating System - HP-UX

the sendmail problem

peterchu — Thu, 26 May 2005 07:09:26 GMT

I found there are some mails store in the mailq ( /var/spool/mqueue ) , I tried sendmail -q and restart the sendmail service , but still can't pull all mails out , and the new mail still append to the mailq , could suggest how can I fix it ? thx

Re: the sendmail problem

Muthukumar_5 — Thu, 26 May 2005 07:15:11 GMT

What you are getting by executing mailq or sendmail -bp.

hth.

Re: the sendmail problem

Doug O'Leary — Thu, 26 May 2005 07:16:29 GMT

Hey;

There's a couple of things you can do all of which relate to finding out why the mail isn't flowing. Probably the quickest and easiest is to find the ID number of one of the emails. If you do a mailq, the ID number will be the long string of digits and letters on the left side. Once you have that, you can execute:

sendmail -v -qI${ID}

That will execute sendmail in verbose mode to process the queue for that ${ID}. Note there is no space beween -qI${ID}. Watch the sendmail transaction and then troubleshoot whatever error results.

HTH;

Doug

Re: the sendmail problem

Steven E. Protter — Thu, 26 May 2005 07:17:09 GMT

Try sendmail -v -q

That will give you error messages.

Diagnostic:

dig hp.com

dig

DNS problems often keep mail from getting off the box and getting in the box.

If it is DNS make sure the name servers in /etc/resolv.conf are pingable, valid name servers. Make sure those boxes are providing good connections to the public Internet.

SEP

Re: the sendmail problem

RAC_1 — Thu, 26 May 2005 07:17:17 GMT

What does mail.log file say??
What does mailq -v say??

Anil

Re: the sendmail problem

peterchu — Thu, 26 May 2005 07:36:29 GMT

thx replies,

It seems find the problem as below , but I am not sure why the problem happen suddenly ,
could suggest how to fix it ? thx

Running /var/spool/mqueue/j4QBHMp13821 (sequence 6 of 7)
abs.com: Name server timeout
... Transient parse error -- message queued for future
delivery
gpe-hkg.com: Name server timeout

Re: the sendmail problem

Muthukumar_5 — Thu, 26 May 2005 07:49:14 GMT

There is a problem in nameserver to reach it. Check the nameserver configuration in /etc/resolv.conf.

Check connectivity with ping / nslookup / nsquery / dig

hth.

Re: the sendmail problem

Doug O'Leary — Thu, 26 May 2005 07:51:46 GMT

"Name server timeout" means the name lookup for that host died.

Troubleshoot your DNS by:

1. pinging each host listed in /etc/resolv.conf. If the systems are down, find out why and turn them back on.

2. If the systems are up, execute nslookup. Try searching for known local hosts - the DNS server, your mail server, your database servers, etc. If all that comes back correctly, then your DNS is working and the problem is outside of your control. If it doesn't come back correctly, troubleshoot the DNS issue.

Once the DNs is fully functional, your mail will start flowing again.

HTH;

Doug

Re: the sendmail problem

Rick Garland — Thu, 26 May 2005 07:52:34 GMT

Appears the name server has gone south.
Is DNS as a whole having trouble?

Re: the sendmail problem

Cem Tugrul — Thu, 26 May 2005 07:53:43 GMT

Hi ,
there are a lot Q&A in this forum problems same as yours

Good Luck,

http://www5.itrc.hp.com/service/james/search.do?todo=search&admit=552267591+1117111900147+28353475&searchtext=sendmail+problem&from=forums&origin=0&wpa=forums1.itrc.hp.com%3A80&searchcategory=ALL&hpl=1&searchcriteria=allwords&rn=25&source=7000&chkServStor=on&presort=rank&esc=europe-support3.external.hp.com

Re: the sendmail problem

Steven E. Protter — Thu, 26 May 2005 07:55:38 GMT

As I noted, this is a name resolution problem.

You need to take the following steps:

1) Make sure your can communicate with the DNS name server.
2) Make sure the dns name server is communicating correcting with the Iternet.
3) Make sure the name that is not resolving is valid.

If you can not improve the DNS name situation, you may need to forward mail to a server that gets better name resolution results.

The fast, easy way is to use the DS directive in sendmail.cf

edit /etc/mail/sendmail.cf

DS
mail.relayserver

or

DS
192.168.0.10

That IP address is a theoretical mail relay server. I use the IP address to avoid DNS problems with mail relay.

/sbin/init.d/sendmail stop
/sbin/init.d/sendmail start

SEP

Re: the sendmail problem

peterchu — Tue, 07 Jun 2005 02:23:57 GMT

thx all