topic Re: printer sometimes disabled in Operating System - HP-UX

printer sometimes disabled

Infra team member — Thu, 29 Sep 2005 01:24:22 GMT

Hi folks,
sometimes it can be happen that a user is switching off a printer (that's normal ;-)).
That other users are trying to print to the switched off printer is also normal, but my question is:
Why goes the printer sometimes in a disabled status??
Is that the normal behavior?
I thought all print jobs are waiting in the queue folder .../requests/printer_name and when the printer is turned on again, all jobs will be executed than. Am I wrong?

Any ideas why the disabled status occurs only sometimes?

Thanks in advance

Re: printer sometimes disabled

RAC_1 — Thu, 29 Sep 2005 01:27:54 GMT

If print queue has not left hp-ux system, it will be printed again. Check the lp log file /var/spool/lp/log to know what is happenning with printer.

What type of printer is this and how it has been configured??-remote, network or hppi??

Re: printer sometimes disabled

Infra team member — Thu, 29 Sep 2005 01:41:41 GMT

Hi RAC,
that was fast!

What type of printer is this: Mixed, HP, Lanier, Lexmark, ...

and how it has been configured??
-remote, network or hppi??: 95% remote

Our application team has the possibility to enable printers, so I got the info to late and I have to wait when it occurs again, to check the log file.

cheerio, Klaus.

Re: printer sometimes disabled

John Waller — Thu, 29 Sep 2005 03:47:36 GMT

What you are seeing appears to be normal behaviour. I have seen the same thing when a remote printer is offline , the spooler appears to stop trying to send the print to the printer and disables the queue. The queue still accepts jobs so you can still send prints to the printer but they just queue up until somebody enables the printer again. I guess that what happens is when the spooler tries to send a job to a remote printer which does not respond, the spooler reeceives an error signal so disables the print queue.

Re: printer sometimes disabled

Infra team member — Fri, 30 Sep 2005 07:12:17 GMT

The two answers I got were helpfully, but for a full understanding too less.
Maybe I have to investigate more in readings docs.