topic Re: SAM Error - unable to start in Operating System - HP-UX

SAM Error - unable to start

Simon R Wootton — Mon, 23 Jan 2006 03:55:40 GMT

RP7410 system running HPUX 11.11 v1

After installing the latest version of ISEE (A03.95), I'm getting the following error when trying to load SAM :

Unable to load library "/usr/obam/lib/libIDMawrt.1": Not
enough space

Can anyone advise ?

Many Thanks
Simon

Re: SAM Error - unable to start

Arunvijai_4 — Mon, 23 Jan 2006 03:58:14 GMT

Hello Simon,

What does your # bdf and #df command output say ?

-Arun

Re: SAM Error - unable to start

MarkSyder — Mon, 23 Jan 2006 03:58:48 GMT

I think the clue is in the words "Not enough space". What is the output of

bdf -il

Mark Syder (like the drink but spelt different)

Re: SAM Error - unable to start

Simon R Wootton — Mon, 23 Jan 2006 04:08:52 GMT

No problems with filesystems, largest is at 76%, others less than 50%.

Simon

Re: SAM Error - unable to start

Joseph Loo — Mon, 23 Jan 2006 04:09:15 GMT

hi simon,

besides, bdf on which file system is full. u may like to check your SGA, do u run Oracle database, if so what is the SGA size?

regards.

Re: SAM Error - unable to start

Joseph Loo — Mon, 23 Jan 2006 04:10:29 GMT

hi simon,

refer to this KB:

http://www1.itrc.hp.com/service/cki/search.do?category=c0&prevQueryString=TL891&mode=text&searchString=Unable+to+load+library&searchCrit=exactphrase&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty&dateRange=all&search.x=33&search.y=11

or search for Document ID: 2200131595.

regards

Re: SAM Error - unable to start

Simon R Wootton — Mon, 23 Jan 2006 04:11:19 GMT

Hi Joseph, not sure what you mean with SGA (?) We run Progress databases on this machine, I'm not well up on Progress itself.

Cheers
Simon

Re: SAM Error - unable to start

MarkSyder — Mon, 23 Jan 2006 04:14:28 GMT

If it's not disc space that's the problem, it might be memory. Are there any entries in /var/sam/log/samlog? Alternatively, /var/adm/syslog/syslog.log?

Mark

Re: SAM Error - unable to start

Adisuria Wangsadinata_1 — Mon, 23 Jan 2006 04:21:48 GMT

Hi Simon,

May I know your SAM cumulative patch ? Please update into PHCO_31314 if you dont have this patches as SAM cummulative patch on your system.

Usually the latest patch will fixed the library file for SAM.

Otherwise you need to reinstall the SAM fileset into your system.

Hope this information can help you.

Cheers,
AW

Re: SAM Error - unable to start

Steven E. Protter — Mon, 23 Jan 2006 04:41:17 GMT

Shalom Simon,

Recommendations:
SAM patch.

Make sure there are a few hundred meg free in /var

Make sure that /usr/obmam/lib/.... exists and is not missing.

swverify \*
# look for corrupt installations, if found swremove them and reinstall when diskspace is adequate.

SEP

Re: SAM Error - unable to start

Simon R Wootton — Mon, 23 Jan 2006 05:15:17 GMT

Latest patches applied - still gettingthe error

Re: SAM Error - unable to start

Simon R Wootton — Mon, 23 Jan 2006 05:15:27 GMT

Latest patches applied - still getting the error

Re: SAM Error - unable to start

Joseph Loo — Mon, 23 Jan 2006 05:37:02 GMT

hi,

have u read the doc i sent?

also, could u reply on the following:

# ipcs -ma

# kmtune -q shmmni

# dmesg|grep -i physical
or
sam -> performance monitors -> system properties -> memory tab -> Physical Memory?

regards.

Re: SAM Error - unable to start

Fabio Ettore — Mon, 23 Jan 2006 06:33:57 GMT

Hi Simon,

I am pretty sure that you are facing a shared memory limit (1,75 Gb) reached.

I saw this problem at least two or three times, I mean about SAM cannot start with 'not enough space'.
The problem is which Joseph pointed. The doc talks about Oracle 32-bit. However if other 32-bit applications takes shared memory you could see that problem.
The solution is

"To resolve this issue, it is necessary to reduce the Oracle SGA. In
this case, a 1.65 Gb SGA would free up about 100 Mb of space for
shared libraries."

SAM normally uses shared library, that is the reason you are facing the message.

HTH.

Best regards,
Fabio

Re: SAM Error - unable to start

Simon R Wootton — Tue, 24 Jan 2006 04:34:24 GMT

Thanks to all for your help, this looks like a shared memory issue which I have taken up with the application vendor.

Regards
Simon