topic Re: Depot installation Problems in Operating System - HP-UX

Depot installation Problems

Eng. Mohammad — Mon, 05 Feb 2007 03:46:06 GMT

HI ALL

i had send the following request for support dept. on HP , can any body help me to solve the problem
----------------------------------------
(Message sent to HP Support )
hi there
i have the following system
1- Machine : HP 9000 rp7420 PA-RISC Server
2- OS : HP-UX 11i v1
3- The Products are : a) Ximian Gnome 1.4
b) SA 6402 depot software for my OS (RAID-01_B.11.11.0609_HP-UX_B.11.11_64.depot)

in booth cases when i try to install the software the analyz phaze completed successfully then i get installation error .

in RAID-01_B.11.11.0609_HP-UX_B.11.11_64.depot I used the command (swinstall -x autoreboot=true -s /path..../RAID-01_B.11.11.0609_HP-UX_B.11.11_64.depot \*) and i got error related to (usr/conf/lib/libciss.a) cannot access remote file or somthing like it
please i need help

Note : i got the same message when i try to install it through SAM

Thanks Alot

Re: Depot installation Problems

Yarek — Mon, 05 Feb 2007 03:58:54 GMT

Hi,

maybe folowing link will be helpful

http://docs.hp.com/en/J6369-90026/ch04s02.html

rgds,
yarek

Re: Depot installation Problems

Eng. Mohammad — Mon, 05 Feb 2007 04:04:44 GMT

hi yarek
i have this document , and i have nothing to do with it , i only descripes the libraries and files , i need a solution
for the installation

best regards

Re: Depot installation Problems

Robert-Jan Goossens_1 — Mon, 05 Feb 2007 04:09:49 GMT

Could you post the error message from the /var/adm/sw/swinstall.log file?

Re: Depot installation Problems

Steven E. Protter — Mon, 05 Feb 2007 04:15:02 GMT

Shalom,

The remote file system message means usually you are trying to install off an NFS mount and have lost access. See that networking is properly configured and that all connections function.

Note: Ximian Gnome is pretty dated as compared to Linux. It uses a ton of disk space.

SEP

Re: Depot installation Problems

Eng. Mohammad — Mon, 05 Feb 2007 04:30:02 GMT

i dont have it right now , i will send post it tommorow , but the main error is in the file i mintioned before
any help ?

Re: Depot installation Problems

Eng. Mohammad — Mon, 05 Feb 2007 04:39:39 GMT

hi SEP
i install the pakage from a local path on the same machine not NFS mounted path
any other ideas ?

Re: Depot installation Problems

Yarek — Mon, 05 Feb 2007 04:43:14 GMT

Hi,

can you try to run swinstall in interactive mode and mark packages to install manually?

rgds.

Re: Depot installation Problems

Eng. Mohammad — Mon, 05 Feb 2007 04:46:49 GMT

i did that by using SAM , i mark the pakage and select install from action menu but the same error appears ,

best regards Yarek

Any new smart ideas ?

Re: Depot installation Problems

Robert-Jan Goossens_1 — Mon, 05 Feb 2007 05:00:27 GMT

Hi Mohammed,

This what I think, but I can not confirm it without the complete error message.

"cannot access remote file" is this a new install? This looks like a hostname/ipaddress conflict similar to this case.

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000081616671

Title: Installing Data Protector gives "Cannot Access Remote File"
Document ID: OV-EN019915

Regards,
Robert-Jan

Re: Depot installation Problems

Eng. Mohammad — Mon, 05 Feb 2007 05:25:29 GMT

i tried this solution 4 days ago but with the same result

thnks for help

Re: Depot installation Problems

Tom Henning — Tue, 06 Feb 2007 06:26:27 GMT

I had the same problem two weeks ago. In my case I had configured the system name to be associated with only lan1 and not lan0 in /etc/hosts (this system is not in DNS). swinstall failed every time. Once I had changed the hosts file so that the system name was associated with lan0, swinstall worked fine.

Re: Depot installation Problems

Eng. Mohammad — Tue, 06 Feb 2007 06:55:46 GMT

first of all thanks for response tom
this is my error as it appears when i try to install the depot file , is this the same error you were have ?
----------------------------------
* Summary of Analysis Phase:
* 2 of 2 filesets had no Errors or Warnings.
* The Analysis Phase succeeded.

* Beginning the Install Execution Phase.
* Filesets: 2
* Files: 19
* Kbytes: 3353
NOTE: Saving the current system file at "/stand/system" to
"/stand/system.prev"
NOTE: Dynamic tunable values (if applicable) have been added to
"/stand/system".
NOTE: The template file has been extracted from "/stand/vmunix"
It has been placed in "/stand/system" where it will be used
to build a new kernel.
* Installing fileset "RAIDSA.RAIDSA-KRN,r=B.11.11.0609" (1 of
2).
ERROR: Could not access remote file "/usr/conf/lib/libciss.a" in
software item
"RAIDSA.RAIDSA-KRN,r=B.11.11.0609,a=HP-UX_B.11.11_64,v=HP,fr=B.11.11.0609,fa=HP-UX_B.11.11_64:/"
due to an internal error on the remote system.
ERROR: Failed installing fileset "RAIDSA.RAIDSA-KRN,r=B.11.11.0609".
Check the above output for details.
* Retry number 1 of 1 for loading files for fileset
"RAIDSA.RAIDSA-KRN,r=B.11.11.0609".
* Installing fileset "RAIDSA.RAIDSA-KRN,r=B.11.11.0609" (1 of
2).
ERROR: Could not access remote file "/usr/conf/lib/libciss.a" in
software item
"RAIDSA.RAIDSA-KRN,r=B.11.11.0609,a=HP-UX_B.11.11_64,v=HP,fr=B.11.11.0609,fa=HP-UX_B.11.11_64:/"
due to an internal error on the remote system.
ERROR: Failed installing fileset "RAIDSA.RAIDSA-KRN,r=B.11.11.0609".
Check the above output for details.
NOTE: The Install Phase has suspended. Check the above output for
reasons.

Re: Depot installation Problems

Gary Cantwell — Wed, 07 Feb 2007 06:56:08 GMT

Hi,

Please take a moment to assign points to those who have taken the time to assist you, here's how:

http://forums1.itrc.hp.com/service/forums/bizsupport/helptips.do?#33

Thanks,

Gary

Re: Depot installation Problems

Eng. Mohammad — Wed, 07 Feb 2007 09:48:02 GMT

Thanks for all

the problem was in the /etc/hosts file when i configure it correctly ( by defining the localhost and the Server_Name and link them with the correct ip address ) the swinstall command runs ok and with no problems

thanks alot for all members