topic Re: SAM error in Operating System - HP-UX

SAM error

Jacques Carriere — Fri, 24 Aug 2007 14:13:21 GMT

hpux11.23, ia64 hp server rx4640
Storage: XP128, XP12000(recently added)

In SAM when I select "Disk Devices", I get the following error
-------------------------------------
Unable tp obtain a description for the XP LUN.
Unable tp open device file.
-------------------------------------
but when I press enter and wait 1 min., the screen displays the correct disk LUN info.

The latest SAM patches have also been installed.

Does any one know what is possibly wrong?

Re: SAM error

Fabian Briseño — Fri, 24 Aug 2007 14:16:43 GMT

hello Jacques.
Have you checked /var/adm/syslog/syslog.log file ?

also do an ioscan

Re: SAM error

tkc — Fri, 24 Aug 2007 21:40:20 GMT

besides SAM patch, make sure you also have the following patches installed and configured :

PHKL_36122 : s700_800 11.23 Cumulative kernel SCSI patch
PHKL_36143 : s700_800 11.23 Fibre Channel Mass Storage Patch
PHSS_32101 : s700_800 11.23 Tachyon TL Fibre Channel Driver Patch

Have you also confirmed that the SAM patch is already applied and configured using the following command :

#swlist -l fileset -a state -a patch_state

Re: SAM error

Jacques Carriere — Mon, 27 Aug 2007 08:11:45 GMT

thanks for all your help.

Re: SAM error

V. Nyga — Mon, 27 Aug 2007 08:26:48 GMT

'points assigned'

Are you sure?
;-)

Re: SAM error

Jacques Carriere — Mon, 27 Aug 2007 08:38:21 GMT

Re: SAM error

Jacques Carriere — Mon, 27 Aug 2007 08:41:22 GMT