topic Re: rx6600 tape drive problem in Operating System - HP-UX

rx6600 tape drive problem

Yazan Yacoub — Sun, 23 Mar 2008 14:10:04 GMT

Hello,

I have rx6600 server, I have configured the server and it’s on production now, today I was trying to configure the tape drives, I have MSL6000 tape library with 4 Ultrium 2 tape drives, I have configured the zoning and add server FC's with NSR FC's in a same zone, as I do usually to any new server.

Problem that when I go back to the server and try "ioscan -fC tape" nothing happened, it seems that my server is not detecting the tape drives.

Model: rx6600
OS: HP-UX UMREVTST B.11.23 U ia64

Many thanks

Re: rx6600 tape drive problem

Robert-Jan Goossens_1 — Sun, 23 Mar 2008 15:11:24 GMT

Hi,
Have a look at this doc.

Page 55 - 73

Regards,
Robert-Jan

Re: rx6600 tape drive problem

Yazan Yacoub — Sun, 23 Mar 2008 15:13:46 GMT

Thanks for your response, but where is the document?

Thanks

Re: rx6600 tape drive problem

Robert-Jan Goossens_1 — Sun, 23 Mar 2008 15:14:00 GMT

Ooops forgot the doc....

Hi,
Have a look at this doc.

Page 55 - 73

http://h10032.www1.hp.com/ctg/Manual/lpg29075.pdf

Regards,
Robert-Jan

Re: rx6600 tape drive problem

YAQUB_1 — Sun, 23 Mar 2008 21:03:12 GMT

Hi Yazan,

we've follow also below URL:-

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&prodClassId=-1&prodTypeId=12169&prodSeriesId=316040

Rgds -- Yaqub
HP Support!!!

Re: rx6600 tape drive problem

Yazan Yacoub — Mon, 24 Mar 2008 07:09:03 GMT

Hi Yaqoub,

I am not able to access your link, please help.

Thanks

Re: rx6600 tape drive problem

Yazan Yacoub — Mon, 24 Mar 2008 07:56:45 GMT

Hey Robert,

I have read the document :)
I already have configured my NSR and I can use tape drive with other systems, but my problem only with rx6600 systems. I have followed same process to setup the tape's on rx6600 but ioscan -fC tape do nothing.

Thanks

Re: rx6600 tape drive problem

YAQUB_1 — Mon, 24 Mar 2008 08:33:45 GMT

Hi Yacoub,

Apologize for delay response.

Please go for www.hp.com ==> Click "Software & Driver Downloads" ==> Click "Storage" ==> Click "Tape Storage and Media" ==> Click "Tape Libraries"

Now U chooses Ur required Tape Library (MSL6000).

Thanks -- Yaqub
HP Support!!!

Re: rx6600 tape drive problem

Yazan Yacoub — Mon, 24 Mar 2008 13:28:57 GMT

Thanks Yaqoub,

from hp website I can only download firmware for MSL6060 library.

any ideas?

Re: rx6600 tape drive problem

YAQUB_1 — Tue, 25 Mar 2008 06:22:46 GMT

Hello Yacoub,

U do now # ioscan & # insf -ev then # ioscan -fnC tape, what status inform us.

Thanks,
Yaqub
HP Support!!!

Re: rx6600 tape drive problem

Yazan Yacoub — Tue, 25 Mar 2008 06:40:09 GMT

Hello Yaqoub,

I am a little bit confused, shall I copy MSL 6000 firmware files to the server? Itâ s not driver files.

Thanks

Re: rx6600 tape drive problem

Safarali — Tue, 25 Mar 2008 07:15:05 GMT

Hi Yazan
looks like robortic arm drive is not installed in your server

Regards
Safar

Re: rx6600 tape drive problem

YAQUB_1 — Tue, 25 Mar 2008 07:46:50 GMT

Hi Yacoub,

Send me # ioscan output???

Thanks,
Yaqub
HP Support!!!

Re: rx6600 tape drive problem

Yazan Yacoub — Tue, 25 Mar 2008 07:49:54 GMT

here you go

Re: rx6600 tape drive problem

Safarali — Tue, 25 Mar 2008 07:58:09 GMT

Yazan

Try to check the stape parameter in kernal if it is unused change to static

Regards
Safar

Re: rx6600 tape drive problem

YAQUB_1 — Tue, 25 Mar 2008 08:54:27 GMT

Hi Yacoub,

I have go throug Ur ioscan O/P:-
0/5/1/0/4/0.2.11.255.0.0.0 unknown HP
MSL6000 Series
0/5/1/0/4/0.2.11.255.0.0.1 unknown HP
Ultrium 2-SCSI
0/5/1/0/4/0.2.11.255.0.0.2 unknown HP
Ultrium 2-SCSI
0/7/1/0/4/0.2.11.255.0.0.0 unknown HP
Ultrium 2-SCSI
0/7/1/0/4/0.2.11.255.0.0.1 unknown HP
Ultrium 2-SCSI

Ur system is not detect MSL tape library & Ultrium tape drive.

Can U send me MSL tape library part number & product description.

Thanks,
Yaqub
HP Support!!!

Re: rx6600 tape drive problem

Steven E. Protter — Tue, 25 Mar 2008 09:15:16 GMT

Shalom,

Wild idea.

That server ships with a smart card adaptec raid array. There appears to be a compatible scsi connector on the card. It does not support the ultrium drive.

You need an add in card for this that does not ship with the server.

SEP

Re: rx6600 tape drive problem

Yazan Yacoub — Tue, 25 Mar 2008 15:28:10 GMT

Hello Yaqoub,

I am sorry for delay, following MSL info:

Model: MSL6000
PN: 331559-001
SN: 3G4BLRT6X4NN

Thanks,

Hello Steven,

Could you please clarify more ..

Thanks

Re: rx6600 tape drive problem

Torsten. — Tue, 25 Mar 2008 15:49:46 GMT

Here are the devices:

0/5/1/0/4/0.2.11.255.0.0.0 unknown HP
MSL6000 Series
0/5/1/0/4/0.2.11.255.0.0.1 unknown HP
Ultrium 2-SCSI
0/5/1/0/4/0.2.11.255.0.0.2 unknown HP
Ultrium 2-SCSI

All you need to do is to add the drivers "stape" for the tapes and "schgr" for the library to your kernel, built a new kernel and reboot.

Example:

# kcmodule stape=static

Re: rx6600 tape drive problem

Yazan Yacoub — Tue, 25 Mar 2008 16:44:27 GMT

Many thanks Torsen,

its work with me, I have changed stape kernal to static, and I have attached my ioscan -funC tape result, but do I have to change schgr kernal to static also?

and how can I check if exchanger is fine from server side?

Regards,
Yazan