topic Error starting swagentd in Operating System - HP-UX

Error starting swagentd

Team Leader UNIX DBA — Wed, 27 Aug 2008 22:38:51 GMT

Hi

I have an 11.11 system which I have just restored from an ignite-ux recovery backup (and restored things from data protector too). I am having trouble starting swagentd. This is the error message:

# /sbin/init.d/swagentd start
ERROR: swagentd exiting due to initialization error in background
process. Check the logfile "/var/adm/sw/swagentd.log" for
more information.
ERROR: Unable to restart swagentd after initializing networking.
#
# swagentd -r
ERROR: swagentd exiting due to initialization error in background
process. Check the logfile "/var/adm/sw/swagentd.log" for
more information.

I have searched the forums and have seen some people putting entries into the /var/adm/sw/defaults file, but having tried a few combinations of this, it still hasn't helped or even changed the error message above.

Does anyone have any clues what might be going on? Any help is appreciated.

- Andrew

Re: Error starting swagentd

skt_skt — Thu, 28 Aug 2008 00:04:55 GMT

what did /var/adm/sw/swagentd.log exactly says?

Re: Error starting swagentd

Team Leader UNIX DBA — Thu, 28 Aug 2008 01:04:24 GMT

the swagentd.log file says this:

======= 08/28/08 12:02:50 est END swagentd (pid = 3338).

ERROR: Invalid protocol sequence specified as part of the
"rpc_binding_info=" configuration option.
ERROR: Terminating prematurely - cannot serve Remote Procedure Call
requests.

======= Thu, Aug 28, 2008 12:02:51 PM est END swagentd (pid = 3719,
startup error).

The /var/adm/sw/defaults file is empty by the way.

Thanks for the reply.
- Andrew

Re: Error starting swagentd

Anshumali — Thu, 28 Aug 2008 02:07:50 GMT

Andrew,

i hope you have already checked for any already running or hung swagentd process, anyways...if its just ignited, can we check the behavior after restart if this is not yet in production.Also, whats your patch level or was there any hardening done recently/

Anshu

Re: Error starting swagentd

Team Leader UNIX DBA — Thu, 28 Aug 2008 02:45:42 GMT

Hi

There are no running swagentd processes, it fails during bootup also according to /etc/rc.log.

The December 2007 Patch Bundle has been applied, so fairly recent.

There was no hardening done.

Thanks.

- Andrew

Re: Error starting swagentd

Deepak Kr — Thu, 28 Aug 2008 02:55:36 GMT

Can you recycle nfs services and then try again!!

Re: Error starting swagentd

Team Leader UNIX DBA — Thu, 28 Aug 2008 03:06:02 GMT

actually, /etc/rc.log doesn't show an error. Take that back. It does appear to be running after a reboot.
But, stopping the daemon and starting it again with these commands fails:

# ps -ef | grep swagentd
root 3308 1 0 13:57:55 ? 0:00 /usr/sbin/swagentd -r
#
# /sbin/init.d/swagentd stop
The swagentd daemon is stopped.
# ps -ef | grep swagentd
# /sbin/init.d/swagentd start
ERROR: swagentd exiting due to initialization error in background
process. Check the logfile "/var/adm/sw/swagentd.log" for
more information.
ERROR: Unable to restart swagentd after initializing networking.
#

Re: Error starting swagentd

Team Leader UNIX DBA — Thu, 28 Aug 2008 03:08:53 GMT

I stopped all the NFS components (server, client, core) and started them up (core, client, server), and tried starting swagentd, but it gives the same error message and fails.
Thanks though.
- Andrew

Re: Error starting swagentd

Fabio Ettore — Thu, 28 Aug 2008 08:21:28 GMT

Hi,

check /etc/rc.log for more info about the error, check rpcd, swagentd, nfs.core services. Did they start all correctly on last boot?

I think the problem is not directly about swagentd daemon, rather it's about something with networking/rpc.

HTH.

Best regards,
Fabio

Re: Error starting swagentd

Deepak Kr — Thu, 28 Aug 2008 08:43:11 GMT

Hi,

provide
#ps -ef|grep rpc

Also have you recycled nfs services on this box??

Re: Error starting swagentd

Vihang. — Thu, 28 Aug 2008 09:26:06 GMT

Hi,

Can you post cat /etc/hosts output? I guess it could be because of some invalid or duplicate entry in your host file. Also, paste the output of below commands.

# hostname
# uname -n

You say that swgaentd starts after reboot of the server. Have you tried running swlist after a reboot when your swagentd is running? If yes, what does it say? Probably, there is a DHCP lease if you restored ignite from network. In that case, run "set_parms initial" & setup the entire networking again & take a reboot.
Hope this helps.

Regards,
Vihang.

Re: Error starting swagentd

R.O. — Mon, 01 Sep 2008 10:12:34 GMT

Hi,

Check the existence of the directory "/dev/ip6". If it exists, try to rename it and restart swagentd.

Regards,

Re: Error starting swagentd

Team Leader UNIX DBA — Mon, 08 Sep 2008 22:51:32 GMT

Hi all, thanks for the information.

We couldn't figure it out in time, so we decided to just re-install the OS. We were in the process of doing an upgrade to 11.23, so we just installed that from scratch and re-installed software.

Thanks again for the replies! Points assigned.

- Andy

Re: Error starting swagentd

Team Leader UNIX DBA — Mon, 08 Sep 2008 22:51:52 GMT

closed

Re: Error starting swagentd

Team Leader UNIX DBA — Mon, 08 Sep 2008 22:55:17 GMT

By the way, if I took the system down to run level 1, then back up to 3, swagentd would start, but if I stopped it and restarted it, it would fail to restart. But if I took it down to runlevel 1 and back up again, it would start!

RPC was running fine, rpcinfo looked normal.

I tried recycling the NFS services using init.d scripts, no help there.

There was no dhcp configured on the network.

So it's still a mystery, but extremely strange that going to runlevel 1 and back up again would actually make swagentd startup normally!

Thanks again.

- Andrew