topic printer problem in Operating System - HP-UX

printer problem

Sunny Jaisinghani — Wed, 11 Mar 2009 21:38:14 GMT

Hello All,

I have printing environment in which

i have a print server(HP-UX 11.11) and 2 oracle application servers (11.00) in the same subnet.

The printer queue is being declared on the print and application servers. the printer is enabled and accepting requests.

When appl users give print jobs the print job gets stuck in the print queue on appl server. Ideally the job should get through the queue on appl server and come to print server. But it doesn't

This is the o/p on appl server

root:/> lpstat -ogmsprn23400
gmsprn23400-9479 root priority 0 Mar 11 20:38 on gmsprn23400
(standard input) 543 bytes
gmsprn23400-9482 oapoae priority 0 Mar 11 20:50
OFCKAa26659.t 2 copies 108476 bytes
gmsprn23400-9497 oapoae priority 0 Mar 11 22:49
OFSKAa26661.t 2 copies 128071 bytes
gmsprn23400-9499 oapoae priority 0 Mar 11 22:51
OFZJAa26666.t 2 copies 128071 bytes

printer queue for gmsprn23400

applserver: waiting for printserver to come up

I did foll tests

Print server is up and reachable from appl server

recycled the lp scheduler on both appl and print server

enabled and disabled the printer.

applserver:/> telnet printserver 515 fails
printserver:/> telnet printserver 515 succeed

i can see rlp processes on appl server

I have checked everything possible for me

Please help me find the root cause of the problem and resolve it

Thanks

Sunny

Re: printer problem

Bill Hassell — Thu, 12 Mar 2009 02:18:01 GMT

> applserver: waiting for printserver to come up

This appears to be a printer connected to another system. If it is a PC, it won't work until the PC is configured to handle Unix printing.

Re: printer problem

Ganesan R — Thu, 12 Mar 2009 06:50:46 GMT

Hi,

Have you changed any network setting on printserver recently?

If you are able to print from printserver, then try to delete and recreate the same print queue on appl server.

Re: printer problem

Sunny Jaisinghani — Thu, 12 Mar 2009 07:34:30 GMT

The issue is resolved ...

I somehow missed to see that DNS was not working.

I updated the entries in host file and printing started.

Thanks all

Sunny

Re: printer problem

Sunny Jaisinghani — Thu, 12 Mar 2009 07:35:35 GMT

Problem solved