topic Re: not able to access the mp console in Operating System - HP-UX

not able to access the mp console

Azaru — Mon, 04 May 2009 13:09:50 GMT

Hi

We are working on hp PA-RISC superdome.
I am not able to access one of the vpar through mp console. Please have a look on the steps i did.

Connected the mp through telnet.

MP MAIN MENU:

CO: Consoles
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Logs
SL: Show Event Logs
FW: Firmware Update
HE: Help
X: Exit Connection

[TCS_SD32A] MP> co

Partitions available:

# Name
--- ----
0) Partition 0
1) Partition 1
Q) Quit

Please select partition number: 0

Connecting to Console: Partition 0
(Use ^B to return to main menu.)

- - - - - - - - - - Prior Console Output - - - - - - - - - -

- - - - - - - - - - - - Live Console - - - - - - - - - - - -

[ipmsdb]

newspeed:root-/>
newspeed:root-/>
newspeed:root-/>
[apps]

apps1:root-/>
apps1:root-/>
apps1:root-/>
[dbnode]

(here i am unable to get the prompt)

[ipmsdb]

newspeed:root-/>
newspeed:root-/>
newspeed:root-/>

What may be the error. Please suggest.

Thanks,
azaru

Re: not able to access the mp console

Steven E. Protter — Mon, 04 May 2009 13:22:00 GMT

Shalom,

This doc(s) should help:

http://docs.hp.com/en/B2355-90702/index.html
http://docs.hp.com/en/B2355-90702/ch05s01.html

http://docs.hp.com/en/B2355-90702/ch02s07.html

SEP

Re: not able to access the mp console

Basheer_2 — Tue, 05 May 2009 05:24:13 GMT

Few things you can try

1) Ctrl-E-c-f
2) hit return few times - nothing to lose
3) vparstatus from the running vpar to see if the other vpar is sane and running normal
4) ping the vpar form the running vpar or PC
5) is that vpar in npar 0 or 1
6) is the os installed in that vpar

Re: not able to access the mp console

Sajjad Sahir — Tue, 05 May 2009 05:33:42 GMT

Dear Azaru

please use vparstaus command from one of u vp then see all paritions are up or not
let me inform please

Sajjad Sahir

Re: not able to access the mp console

Torsten. — Tue, 05 May 2009 05:53:21 GMT

First I would check with vparstatus what the vPar is actually doing (up/down). Then I would telnet/ssh to the vPar and check if any process is running on the console (ps and grep for console).

Re: not able to access the mp console

Azaru — Tue, 05 May 2009 08:49:05 GMT

Dear All,

Please find the output of vparstatus command

apps1:root-/>vparstatus
[Virtual Partition]
Boot
Virtual Partition Name State Attributes Kernel Path Opts
============================== ===== ============ ======================= =====
apps Up Dyn,Auto,Nsr /stand/vmunix lq
dbnode Up Dyn,Auto,Nsr /stand/vmunix lq
ipmsdb Up Dyn,Auto,Nsr /stand/vmunix lq

[Virtual Partition Resource Summary]
CPU Num Memory (MB)
CPU Bound/ IO # Ranges/
Virtual Partition Name Min/Max Unbound devs Total MB Total MB
============================== ================ ==== ====================
apps 1/ 40 1 3 17 0/ 0 8192
dbnode 1/ 40 1 15 14 0/ 0 32640
ipmsdb 1/ 40 1 7 9 0/ 0 16384
apps1:root-/>

dbnode vpar is up and running. I am able to connect to the vpar through ssh via some other server. But only as a ordinary user. When i do su - to root following error occurs

dbnode:druser-/home/druser>su -
Password:
Account is disabled - see Account Administrator
su: Sorry
dbnode:druser-/home/druser>

Thanks
azaru

Re: not able to access the mp console

Bart Paulusse — Tue, 05 May 2009 09:44:36 GMT

Your root account is locked. Do you have a root equivalent user to enable user root again? Or have you ever used sam -r to give your named user the possibility to enable the root account?

Re: not able to access the mp console

likid0 — Tue, 05 May 2009 09:51:00 GMT

when you ssh to your server with your user account, do a

#ps -ef | grep console

and take a look if there are any running process in the console. I they are but you can't kill them, you can try and connect to the mp, then to the [dbnode] and try to control-c , to interrupt the running process.

Re: not able to access the mp console

Azaru — Tue, 05 May 2009 09:55:57 GMT

Hi Daniel,

I have tried the steps that u given.
And also we dont have the equelent user for root and never used sam -r. If this is the situation what will be the correct solution?

Thanks for ur reply
azaru

Re: not able to access the mp console

Torsten. — Tue, 05 May 2009 10:06:04 GMT

Well, you have a problem now. To unlock the account you need console access, but the console doesn't work...

You may still try to find out what process is running on the console, this may help.

For example, if sam or anythink is running, you may use CTRL L to refresh the screen and continue to work.

Re: not able to access the mp console

Torsten. — Tue, 05 May 2009 10:13:52 GMT

Forgot to say - if nothing helps, consider to reset the vpar and start in single user mode.

Re: not able to access the mp console

Azaru — Tue, 05 May 2009 10:25:20 GMT

Dear Torsten,

Yes you are right. Finally I have reset the vpar after realized non of the way is helpful.

All -- Thanks for your co-operation and ideas.

Azaru.

Re: not able to access the mp console

Azaru — Tue, 05 May 2009 10:32:59 GMT

Thank u all

azaru