topic Re: HBA driver problem in Operating System - HP-UX

HBA driver problem

g0nz0 — Wed, 17 Jun 2009 12:06:05 GMT

I have a problem with an HBA card. The card appears Unclaimed once installed on the server. Which can not be the appropriate driver, and know that the card type installed.

That is all I see:

Class IH / W Path Driver S / W State H / W Type Description

================================================== ==========================

unknown -1 0/4/0/0 Unclaimed UNKNOWN PCI-X SerialBus (10772312)

unknown -1 0/4/0/1 Unclaimed UNKNOWN PCI-X SerialBus (10772312)

How can I do to recognize this card? ..

Thank you very much!

Re: HBA driver problem

Michal Kapalka (mikap) — Wed, 17 Jun 2009 12:09:58 GMT

Hi,

check this link :

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=897091

i think it's driver problem, did you installed HWEnable... on your system ??

mikap

Re: HBA driver problem

Torsten. — Wed, 17 Jun 2009 13:08:27 GMT

Do you have physical access to the server?

Have a look at the slot.

IMHO it must be a LAN card (dual port).

Check "swlist" for installed drivers, so we can tell you what is missing.

Re: HBA driver problem

Duncan Edmonstone — Wed, 17 Jun 2009 16:00:09 GMT

That PCI reference number corresponds to a qlogic 2xxx ASIC, so my best guess would be that this needs the fcd driver in the FibrChanl-01 software bundle available here:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-01

HTH

Duncan

Re: HBA driver problem

Vivek Bhatia — Thu, 18 Jun 2009 09:01:22 GMT

Hi,

1.Check the output of the command and it
#swlist |grep Fibr
2. please download the latest fiber channel drivers from

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-01

Regards,
Vivek

Re: HBA driver problem

g0nz0 — Fri, 19 Jun 2009 07:53:36 GMT

Hi guys,
The only thing is that it is an HBA, but not the model / brand
I do not have physical access to hardware.
These data are collected:

[geibck_root]/> swlist | grep Fibr
FibrChanl-00 B.11.11.09 PCI/HSC FibreChannel;Supptd HW=A6684A,A6685A,A5158A,A6795A
FibrChanl-01 B.11.11.03 PCI-X FibreChannel;Supptd HW=A6826A,A9782A,A9784A
[geibck_root]/> uname -a
HP-UX geibck B.11.11 U 9000/800 1840819631 licencia de usuarios ilimitados
[geibck_root]/> model
9000/800/A400-6X
[geibck_root]/> ioscan -fn | grep UNCLAIMED
unknown -1 0/4/0/0 UNCLAIMED UNKNOWN PCI-X SerialBus (10772312)
unknown -1 0/4/0/1 UNCLAIMED UNKNOWN PCI-X SerialBus (10772312)
[geibck_root]/>

I have to somehow rescanear for the driver to recognize the new card? ....

Re: HBA driver problem

Ganesan R — Fri, 19 Jun 2009 08:10:07 GMT

Hi,

You should be knowing the model of the card to install the corresponding driver. There is no point in guessing the model.

Get someone onsite to physically access the server and find out the model. UNCLAIMED status by ioscan shows there no valid driver in kernel to identify the device. So find out the model and install the driver.

Re: HBA driver problem

Torsten. — Fri, 19 Jun 2009 12:15:12 GMT

HTH:

http://forums.itrc.hp.com/service/forums/questionanswer.do?threadId=967272

Fresh driver version:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=FibrChanl-01

...
Version: B.11.11/B.11.23/B.11.31
Software specification:
HP-UX 11.11 PA version (B.11.11.16)
HP-UX 11.23.0903 IA/PA
HP-UX 11.31.0903 IA/PA

Re: HBA driver problem

g0nz0 — Mon, 22 Jun 2009 11:21:37 GMT

Hi Torsten,

I have the following problem when trying to install the driver "FibrChanl-01_B.11.11.16_HP-UX_B.11.11_64.depot".

When I try to install asks me Depends:

FC-TL.FC-Tachyon-TL-KRN, r> = B.11.11.10 required by FCD.FC-FC-FCD-KRN, r = B.11.11.16
FC-TL.FC-Tachyon-TL-RUN, r> = B.11.11.10 required by FCD.FC-FC-FCD-RUN, r = B.11.11.16

I can not find these depends in http://h20392.www2.hp.com/portal/swdepot/index.do.

Can you help me? ..

Thank you!

Re: HBA driver problem

Torsten. — Mon, 22 Jun 2009 11:23:36 GMT

This sounds like a broken download of the depot. Clear your cache and try again. Compare the file size and checksum.

Re: HBA driver problem

g0nz0 — Wed, 24 Jun 2009 09:22:28 GMT

I installed the driver FibrChanl-01 -> 11.11.16 OK!

Thank you!