topic Re: 11.31 install woes in Operating System - HP-UX

11.31 install woes

Bill Hassell — Fri, 19 Feb 2010 19:07:24 GMT

After cold installing 11.31 latest version and discovering the networking was locked down by IPfilter, I am now facing disabled disks, I have 4 JBOD SCSI disks, two of which were included in creating vg00. I now find that the other two (which were working just fine) now report zero size with diskinfo. After poking around in SMH, I found the new cprop command in /opt/proplus which reports this for the disabled disks:

[Instance]: 3
****************************************************
[Hash ID]: Disk Drive:900416491
[Status]: Degraded
[Legacy Hardware Path]: 0/3/1/0.4.0
[Agile Hardware Path]: 64000/0xfa00/0x8
[Product Id]: ST373454LC
[Vendor Id]: HP 73.4G
[Serial Number]: 3KP1H98L00007611V91L
[Capacity (GB)]: 0.0
[Disk FW Revision]: HPC3
****************************************************

# diskinfo /dev/rdsk/c6t4d0
SCSI describe of /dev/rdsk/c6t4d0:
vendor: HP 73.4G
product id: ST373454LC
type: direct access
size: 0 Kbytes
bytes per sector: 0
rev level: HPC3
blocks per disk: 0
ISO version: 0
ECMA version: 0
ANSI version: 3
removable media: no
response format: 2
...

Needless to say, pvcreate and dd fail because the disk is 0 bytes in size. The disks are certainly not degraded (no errors in syslog) and were working 2 days ago with 11.23. I guessed that scsimgr enable might help:

# scsimgr enable -D /dev/rdisk/disk10
scsimgr: LUN /dev/rdisk/disk10 enabled successfully

but still size=0 with diskinfo. The disks are claimed in ioscan and the vendor ID shows at the end of the line.

Anyone else had these kinds of problems with the latest 11.31?

Re: 11.31 install woes

James R. Ferguson — Fri, 19 Feb 2010 19:24:01 GMT

Hi Bill:

Is the firmware current enough for 11.31?

Perchance did you run the 'msv2v3check' tool prior to your install/upgrade?

Regards!

...JRF...

Re: 11.31 install woes

Steven E. Protter — Fri, 19 Feb 2010 20:27:15 GMT

Shalom Bill,

firmware is a definite possible problem. If you identify the server with the model command, it might be helpful in finding a solution.

I'm going to assume due to our off itrc communication that this was not an upgrade-ux install, it was indeed a cold install.

We are a little conservative and have not done any cold installs with the latest, greatest 11.31 release.

SEP

Re: 11.31 install woes

Bill Hassell — Fri, 19 Feb 2010 20:47:03 GMT

Looks like firmware but it is the SCSI Ultra320 plus Online Diags. The one condition I did not know about was that a mediainit was done on the two disks. If the Online Diags are running, it triggers a bug in the firmware that aborts the mediainit and destroys the disk. Normal measures cannot repair this damage -- cstm expert mode must be used to reformat the disks.

Here are the details, page 4:
http://docs.hp.com/en/5900-0113/5900-0113.pdf

Re: 11.31 install woes

Bill Hassell — Fri, 19 Feb 2010 20:48:14 GMT

This document describes the condition:

http://docs.hp.com/en/5900-0113/5900-0113.pdf