topic Re: CSTM reporting UI not compatible in Operating System - HP-UX

CSTM reporting UI not compatible

Alastair Donaldson — Tue, 22 Jun 2010 13:10:20 GMT

HP-UX 11.i V2 (11.23) system running CSTM

When starting CSTM or STM getting error:
Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Error --
This User Interface (UI) is not compatible with Unit Under Test (UUT) stfhpsv1.
The UI version is C.51.00. A UI with version of at least x.66.00 is required.

-- Information --
Support Tools Manager

Version C.51.00

Product Number B4708AA

Reinstalled STM version C.66.00
(see attachment)

Still getting same error message.
Does anybody know if there is another bundle or patch that may be required?

Re: CSTM reporting UI not compatible

Dennis Handly — Tue, 22 Jun 2010 13:45:59 GMT

>Reinstalled STM version C.66.00

You might try swremove to remove it completely before installing?

Re: CSTM reporting UI not compatible

Alastair Donaldson — Tue, 22 Jun 2010 16:52:10 GMT

Thanks Dennis. I also had to swremove EMS and then reinstall both EMS and STM. Working now.

Running Command File (/usr/sbin/stm/ui/config/.stmrc).

-- Information --
Support Tools Manager

Version C.66.00

Product Number B4708AA

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All Rights Reserved

Use of this program is subject to the licensing restrictions described
in "Help-->On Version". HP shall not be liable for any damages resulting
from misuse or unauthorized use of this program.

Re: CSTM reporting UI not compatible

Alastair Donaldson — Tue, 22 Jun 2010 16:53:07 GMT