topic HP rx8640 server with hpux 11.23 rebooted automatically in Operating System - HP-UX

HP rx8640 server with hpux 11.23 rebooted automatically

basant — Tue, 20 Dec 2011 14:52:16 GMT

I have two hp rx8640 boxes ,with hpux 11.23 . these have two npars & 2vpars. These servers rebooted automatically once or twice in a week . everytime they generate crash dumps . but crash are so large in size , so can not share . someone suggest me install PHNE_41436 patch it will resolve the issue . But I have two dependecies of IP filter & PHNE_37258 patch.I have installed IP filter latest patch . But can not resolve the dependencies of PHNE_37258 patch . so finally unable to install PHNE_41436 patch . My server's MP firmware version is 4.080 & the latest firmare version is 4.2 . I have checked all the poer source are ok & working fine

Please suggest me what should I do

Re: HP rx8640 server with hpux 11.23 rebooted automatically

Patrick Wallek — Tue, 20 Dec 2011 16:48:56 GMT

Check and see if you have 'crashinfo' on your system in /usr/contrib/bin.

If you do have, cd into the directory that has the crash INDEX file. For example, /var/adm/crash/crash.0

Then run:

/usr/contrib/bin/crashinfo -v -C -H > server-crash.html

Then you can copy the HTML file to your PC and look at it with a browser.

As far as the patches go, The dependencies for PHNE_37258 are:
PHCO_41860 PHKL_31500 PHKL_36577 PHKL_40918 PHNE_40955 PHNE_41436

PHNE_41436 is one of the dependencies for PHNE_37258, so if you install all patches you should be covered.

However, PHNE_37258 has been updated. The latest version is PHNE_42014. The dependencies for it are: PHCO_41860 PHKL_31500 PHKL_36577 PHKL_40918 PHNE_40955 PHNE_41436

Re: HP rx8640 server with HP-UX 11.23 crashed unexpectedly

Dennis Handly — Tue, 20 Dec 2011 23:21:49 GMT

>But can not resolve the dependencies of PHNE_37258 patch.

When you put a patch in your shopping cart, you should also get the dependent patches.

Re: HP rx8640 server with HP-UX 11.23 crashed unexpectedly

Prakash Pitroda — Wed, 21 Dec 2011 11:35:12 GMT

Yes, when we are downloding patch it will automatically download the dependant patches also.