topic failed HDD repalcment in Operating System - HP-UX

failed HDD repalcment

Madhuchakaravar — Tue, 29 May 2012 07:56:03 GMT

We done the failed HDD replacement for rp servers.after breaking the mirror,when we removed the failed disk ,, OS got reboooted.

When we logged a case with HP,it was informed that in rp server there are 3 slots .. and currently both disk are in same scsi channels that is slot A and Slot B.

1.is this the reason for OS reboot.

2.How to confirm in which slot HDD are located

regards

Madhu

Re: failed HDD repalcment

S_Logan — Tue, 29 May 2012 13:43:25 GMT

Hi Madhu,

Hope you are specifying rp34XX server, as it has 3 slots for disks,

>>>>>1.is this the reason for OS reboot.

It has to be identified by the RCE using Logs (hardware logs and software logs).

>>>>2.How to confirm in which slot HDD are located

Slot A- Bottom

Slot B-Middle

SLot C-Top

Slot A and Slot B sahring the same channel it can be identified from the IO hardware path

If you are not using rp34XX server , please confirm/update the server model.

HTH,

Surendar

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Re: failed HDD repalcment

Madhuchakaravar — Wed, 30 May 2012 09:10:32 GMT

will the hard disk located in same slot,is the reason for OS rebooot,when failed HDD was removed ??

but I have seen both HDD are in same slot and replaced failed disk,but never faced that condition.

Re: failed HDD repalcment

S_Logan — Wed, 30 May 2012 15:25:11 GMT

Hi Madhu,

Do you have any hardware logs or OS logs to share?

As those will help to check the reason for reboot..

HTH,

Surendar

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Re: failed HDD repalcment

Madhuchakaravar — Thu, 31 May 2012 08:07:35 GMT

Hi Surrendar

I dont have logs,,it happened before 2 months..I shared the logs with HP,,they said,they cant find any reason from the logs.

but they suggested HDD located in same slot might be the reason.

regards

Madhu

Re: failed HDD repalcment

S_Logan — Thu, 31 May 2012 12:35:51 GMT

Hi Madhu,

The disks are located in Same channel might be one of the reason.

However, it would be better concluding after the verification of the logs as in this case it is not possible now.

I appreciate your cooperation on this. As you involved engineer for this and verified the system.

HTH,

Surendar

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